Bailey Armstrong
Auckland
Summary
I am a dedicated Support Worker with a proven track record at IDEA Services, which entails enhancing client wellness through personalized support and community integration. Through my employment I have excelled in providing emotional support and developing life skills which can be seen through achieving significant client progress and growth. Proficient in maintaining confidentiality, active listening, and fostering positive relationships, I consistently promote client independence and social integration in society and life.
Overview
4
4
years of professional experience
Work History
Support Worker
IDEA Services
05.2022 - Current
- Assist clients with daily living needs to maintain self-esteem and general wellness.
- Help clients manage and reach their individual goals and supporting independent progression and social skills.
- Enhancing the quality of care for clients by providing personalised support and assistance with daily living activities.
- Transporting clients to appointments, shopping venues and entertainment events.
- Developing strong rapport with clients by consistently demonstrating respect, understanding and genuine concern for their wellbeing.
- Support client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Maintaining detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Facilitate community integration for clients by organizing social outings, recreational activities, and educational opportunities to aid their personal and mental health and growth.
Forensic Rehabilitation Support Worker
IDEA Services
08.2020 - 05.2022
- Ensured client safety through diligent monitoring of potential risks during their rehabilitation journey.
- Provided emotional support to patients, fostering resilience during challenging times in their recovery journey.
- Documented patient progress accurately and efficiently, contributing to effective communication among healthcare team members.
- Educated clients and families on strategies for maintaining long-term health and wellness post rehabilitation.
- Monitored client progress, adjusting treatment plans as needed to ensure continued improvement.
- Promoted a positive atmosphere within rehabilitation settings, inspiring hope and motivation among recovering individuals.
- Helped clients with intellectual disabilities work towards goals to help further integrate them back into the community.
Education
Mental Health And Well-being/ Addiction Support - Certificate
UNITEC Institute of Technology
Auckland11.2020
Skills
- Works well under pressure
- Excellent time management skills
- Emotional support
- Confidentiality and privacy
- Active listening
- Relationship building
- Behavioral support and development
- Life skills development
- Cultural sensitivity
- Community integration
- Attention to detail
- Conflict resolution
Timeline
Support Worker
IDEA Services
05.2022 - Current
Forensic Rehabilitation Support Worker
IDEA Services
08.2020 - 05.2022
Mental Health And Well-being/ Addiction Support - Certificate
UNITEC Institute of Technology
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