Bailey Drew
Albany,AUK
Summary
I am a mature and responsible 18 year old who enjoys interacting with others. I am extremely reliable, motivated and hardworking. I work well under pressure and have experience in dealing with a wide range of people. I am great at multitasking and time management and I feel I provide excellent customer service.
Overview
3
3
years of professional experience
Work History
FOH- Waitress
The Merchant Pub
08.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
FOH- Waitress
All Day Trader
03.2023 - 09.2023
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
FOH- Waitress
Ferniela Cafe
03.2022 - 02.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
High School Diploma -
Westlake Girls High School
Auckland 12-2024
Skills
- Excellent customer service skills
- Strong multitasking
- Greeting guests
- Organised
- Well Presented
- Good communication skills
- Self motivated
- Willingness to learn
Timeline
FOH- Waitress
The Merchant Pub
08.2024 - Current
FOH- Waitress
All Day Trader
03.2023 - 09.2023
FOH- Waitress
Ferniela Cafe
03.2022 - 02.2023
High School Diploma -
Westlake Girls High School
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