Balpreet Kaur
Palmerston North,Manawatu
Summary
Versatile and adaptable professional with over 10 years of experience in customer service and administration, with strong expertise in finance operations, including accounts payable/receivable, payroll support, FlexiPurchase, credit card reconciliation, and reimbursements. Proficient in computer and software procurement within a university setting. A proactive multitasker and problem-solver, known for thriving in fast-paced, dynamic environments.
Overview
12
12
years of professional experience
Work History
Finance & Research Administrator
Massey University
Palmerston North
10.2024 - Current
- Administer financial processes, including staff credit card reconciliation, journal entries, invoices (including WHT), and reimbursements, in alignment with university policies.
- Maintain current knowledge of financial policies and procedures to ensure full compliance and consistency in all financial operations.
- Process invoices efficiently, and ensure timely approval workflows, including withholding tax considerations.
- Maintain and update the Gift Register in accordance with the university’s guidelines.
- Coordinate the procurement of IT equipment and software licenses, liaising with ITS to ensure compliance with purchasing policies, and timely delivery.
Checkout Supervisor/ARG
Woolworths
Awapuni, Palmerston North
05.2022 - 10.2024
- Lead the checkout team to provide fast, friendly service, and handle customer queries.
- Ensured smooth operations by following company policies, supporting staff training, and maintaining health and safety standards.
Service Deli Assistant
Countdown
Putaruru, South Waikato
12.2019 - 05.2022
- Prepared and served deli products, while maintaining food safety standards.
- Managed stock, compliance, and daily deli operations.
Payroll Assistant
Countdown
Putaruru, South Waikato
06.2020 - 04.2022
- Handled payroll processing and maintaind accurate records.
- Managed cash handling, banking, and office reconciliations.
Customer Service Representative
Z Petrol Station
Putaruru, South Waikato
07.2019 - 11.2019
- Provided exceptional customer service to ensure customer satisfaction.
- Followed health, safety, and security procedures.
Sales Merchandiser
Goodman Fielder
Cambridge
10.2018 - 11.2019
- Developed and maintained strong relationships with supermarket staff and management to ensure optimal product placement and displays.
- Monitored and reported on product sales and trends to inform merchandising strategies and inventory decisions.
Customer Service Assistant
Pita Pit
Tokoroa
09.2018 - 04.2019
- Supported the team by restocking ingredients and ensuring food safety standards.
- Handled customer inquiries and resolved any issues promptly to ensure a great experience.
Cafe Manager
Post Seafood & Grill Café
Putaruru
09.2017 - 08.2018
- Managed inventory, stock control, and supplier ordering to ensure consistent product availability.
- Handled customer complaints and feedback with professionalism to maintain high satisfaction.
- Supervised daily café operations and led staff to ensure smooth, efficient service.
Assistant Manager
Turkish Kebab & Pizza
Henderson
09.2015 - 08.2017
- Handled cash and sales reconciliation.
- Helped manage inventory and stock levels.
- Maintained up-to-date knowledge of company products and services.
Customer Service Representative
Shamiana
Henderson
02.2013 - 09.2015
- Processed payments and managed cash register transactions efficiently.
- Assisted customers with menu selections and orders.
Skills
- Efficient learner with strong adaptability
- Accounts payable/receivable
- Staff credit card reconciliation
- Staff and student reimbursement
- Payroll processing
- Hardware and software procurement
- Invoice processing and journal entry management
- Finance policy and procedure adherence
- Procurement and purchasing support
- Strong verbal and written communication
- Digital literacy (MS Office, SharePoint, finance systems)
- Team collaboration and confidentiality
- Proficient in raising purchase orders
- Analyzing contracts through RME
Education
National Diploma in Business (Level 5 & 6)
Imperial College of New Zealand, 02/2013 – 03/2015
References
References available upon request.
Timeline
Finance & Research Administrator
Massey University
10.2024 - Current
Checkout Supervisor/ARG
Woolworths
05.2022 - 10.2024
Payroll Assistant
Countdown
06.2020 - 04.2022
Service Deli Assistant
Countdown
12.2019 - 05.2022
Customer Service Representative
Z Petrol Station
07.2019 - 11.2019
Sales Merchandiser
Goodman Fielder
10.2018 - 11.2019
Customer Service Assistant
Pita Pit
09.2018 - 04.2019
Cafe Manager
Post Seafood & Grill Café
09.2017 - 08.2018
Assistant Manager
Turkish Kebab & Pizza
09.2015 - 08.2017
Customer Service Representative
Shamiana
02.2013 - 09.2015
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