Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
References
Personal Statement
Overseas Experience
References
Timeline
Generic

BALPREET KAUR

Te Atatu,AUK

Summary

Results-driven recruitment consultant with a strong focus on customer service and sales expertise. Successfully facilitated agreements between candidates and employers, contributing to efficient talent acquisition and client satisfaction.

Overview

14
14
years of professional experience

Work History

Inventory and store person Worker

NZDF
Whenuapai, New Zealand
09.2023 - 06.2024
  • Warehousing work with NZDF mostly involving inventory control, packaging goods despatching them to NZDF Bases around NZ.

Recruitment Consultant

Blue-collar Recruitment agency
Auckland, New Zealand
01.2023 - 08.2023
  • Answering all phone and email queries by clients and customers
  • Responsible for all reception and admin duties
  • Achieve the targets and fill clients orders
  • Evaluates resumes, applications and match the most suitable candidates to different positions
  • Follow up reference and present detailed candidate profile summaries
  • Assume responsibility of pre-interview screening
  • Facilitate and finalise the agreement between candidate and employer

Customer Care Executive

One NZ
Takapuna, New Zealand
06.2022 - 12.2022
  • Managing customer complaints, selling new connections and devices.
  • Provide information about products and services, book appointments
  • Provide feedback about customer experience to managers.
  • Excellent customer service with direct interaction with average of 100 customers a day in a busy environment.

Volunteer as filing clerk

VVS Business Directions Limited
Auckland, New Zealand
09.2022 - 11.2022
  • Organise the records and documents by using alphabetical and numerical systems.
  • Upload digital files and data.
  • Grouping related papers together, sorting them, attaching smaller papers to regular records etc.

Trained Graduate teacher

Guru Nanak Public School
Ludhiana, India
03.2015 - 06.2022
  • Responsible to teach the classes of high school
  • Co Ordinate and lead the staff of Middle School for academic growth of the institute
  • Present the monthly report of academic record of middle school to the school board meetings
  • Respond to parents queries and make them aware about the behaviour of their child which helps to solve the behavioural problems of students.

Communication Consultant

Airtel
India, India
08.2013 - 03.2014
  • Provide front line sales service and provide communication solutions.
  • Guide customers through the purchase process and educate customers regarding products.

Primary Teacher

Kendriya Vidyalaya School
India, India
06.2010 - 03.2011
  • Teach the students in a creative way by making worksheets and with the help of fun activities.
  • Member of the Parent teacher organisation
  • Plan school curriculum every year leading to the academic growth.
  • Organise and led the school team for annual function.

Education

Post Graduation in Political Science -

Punjab University
Chandigarh, India
01.2019

Bachelor in Education -

Punjab University
Chandigarh, India
01.2009

Bachelor Of Arts -

Punjab University
Chandigarh, India
01.2007

Skills

  • Detail-oriented
  • Decision-making strategies
  • Talent acquisition consulting
  • Client needs analysis
  • Sales expertise
  • Customer service skills
  • Effective communication
  • Ability to work under pressure
  • Target fulfillment
  • Fast learner
  • Multilingual abilities

Accomplishments

  • Won an award for the best project from the State for Wipro’s Sustainability Education Program, 2017.
  • Awarded for the special efforts in making the class more engaging by using latest smart class software by TATA Class Edge, 2017.
  • Successfully completed the Capacity Building Programme on Life Skills.

Volunteer Experience

Volunteer as filing clerk, VVS Business Directions Limited, Auckland, 09/01/22, 11/30/22, Organise the records and documents by using alphabetical and numerical systems., Upload digital files and data., Grouping related papers together, sorting them, attaching smaller papers to regular records etc.

References

Can be provided as needed.

Personal Statement

Energetic, organised and motivated employee capable of time management and working under pressure in all environments seeking a position in a company where I can launch my career and build a valuable skill set. I am returning to work after Maternity Leave hence really excited to rejoin the work force.

Overseas Experience

  • Trained Graduate Teacher, Guru Nanak Public School, Ludhiana, Punjab, 03/01/15, 06/30/22, Responsible to teach the classes of high school, Co Ordinate and lead the staff of Middle School for academic growth of the institute, Present the monthly report of academic record of middle school to the school board meetings, Respond to parents queries and make them aware about the behaviour of their child which helps to solve the behavioural problems of students.
  • Communication Consultant, Airtel, India, 08/01/13, 03/31/14, Provide front line sales service and provide communication solutions., Guide customers through the purchase process and educate customers regarding products.
  • Primary Teacher, Kendriya Vidyalaya School, India, 06/01/10, 03/31/11, Teach the students in a creative way by making worksheets and with the help of fun activities., Member of the Parent teacher organisation, Plan school curriculum every year leading to the academic growth., Organise and led the school team for annual function.

References

References available upon request.

Timeline

Inventory and store person Worker

NZDF
09.2023 - 06.2024

Recruitment Consultant

Blue-collar Recruitment agency
01.2023 - 08.2023

Volunteer as filing clerk

VVS Business Directions Limited
09.2022 - 11.2022

Customer Care Executive

One NZ
06.2022 - 12.2022

Trained Graduate teacher

Guru Nanak Public School
03.2015 - 06.2022

Communication Consultant

Airtel
08.2013 - 03.2014

Primary Teacher

Kendriya Vidyalaya School
06.2010 - 03.2011

Post Graduation in Political Science -

Punjab University

Bachelor in Education -

Punjab University

Bachelor Of Arts -

Punjab University
BALPREET KAUR