Balwinder Singh
Papatoetoe,Auckland
Summary
Experienced Operations Manager with a demonstrated history of working in the 3PL warehousing industry over 6 years. Skilled in Operations Management, Freight, People Management, Warehouse Operations, and Logistics Management. Strong operations professional with a NATIONAL DIPLOMA IN BUSINESS LEVEL 5 & 6 focused in Business, Management, Marketing, and Related Support Services from Tasman International Academies - TIA.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Manager
Contract Warehousing Ltd
East Tamaki
01.2016 - 02.2024
- In my current role managing team of more than 10 people and developing team in operations 3pl warehouse
- Taking full responsibility of assigned departments and operate nationwide freight procedures, this includes consignment note completion weights and cubic dimension calculations as well as main destinations nationwide
- Participating in monthly meetings on going issues related to warehouse
- Meeting with company's representatives or owners to discuss on issues and provide solutions as suits to them and make it procedure to follow within warehouse
- Checking daily workload, making decisions as required to do overtime to achieve warehouse productivity
- Reviewing operating policies and determining all work and freight requirements as requirement of particular products to go on particular transport
- Taking part in recruiting new staff when needed to ensure right person comes in
- Managing two warehouses of key accounts, giving instructions of picking, packing and dispatching
- Having nationwide sound knowledge of area and freight charges of courier post and bulk products going all over the New Zealand.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Built strong operational teams to meet process and production demands.
- Created corrective actions based on adverse KPI trends.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Team leader
Link2 services
10.2013 - 01.2016
- I have worked 2 years in several warehouses like Mainfreight, DHL, Mondiale, Fliway, Hellman etc
- Through Recruitment Company Link 2 services
- Currently working in contract warehousing ltd as a key account manager
- I am using computer programmed named MICROSOFT, EXCEL, CARGO WISE1, ECARGO, TOLL, UPS, ADVANTA, and ORCCA
- I am able to handle work pressure in a positive way
- I know use of RF gun, Pick packing, Quantity check, Stock check, inwards duties and dispatch duties.
Education
NATIONAL DIPLOMA IN BUSINESS LEVEL 5 & 6 - Business, Management, Marketing, and Related Support Services
Tasman International Academies - TIA
01.2015
Skills
- Operations Management
- Warehouse Operations
- Logistics Management
- People Management
- Freight
- Leadership
- Third-Party Logistics (3PL)
- Key Accounts
- Transportation Management
- Team Leadership
- Inventory Management
- Business Development
- Productivity improvement specialist
- Performance Management
- Staff Training
- Inventory Control
- Business and Operations Management
Certification
Verified International Academic Qualifications - World Education Services
Timeline
Operations Manager
Contract Warehousing Ltd
01.2016 - 02.2024
Team leader
Link2 services
10.2013 - 01.2016
NATIONAL DIPLOMA IN BUSINESS LEVEL 5 & 6 - Business, Management, Marketing, and Related Support Services
Tasman International Academies - TIA
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