Balwinder ( Tony) Ganger
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Community Youth Worker
Oranga Tamariki - Ministry For Children
03.2014 - Current
- Developed strong rapport with youths, fostering trust and promoting open communication about personal challenges.
- Promoted positive behavior change in at-risk youths through targeted interventions and support services.
- Implemented effective crisis intervention strategies when needed, ensuring the safety of all involved parties while addressing underlying issues leading to conflict or distress.
- Improved communication skills among participants by facilitating open discussions and group activities.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Provided key emotional support to special needs youth.
Customer Service Representative
Jucy Rentals
12.2009 - 02.2014
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
Bachelor of Science - Social Work
Manukau Institute of Technology
Auckland11.2013
Diploma of Arts - Tourism
The International Travel College
Auckland 11.2008
Skills
- Youth supervision
- Social skill development
- Emotional Support
- Behavioral Interventions
- Teamwork and Collaboration
- Problem-Solving
- Customer Service
- Excellent Communication
- Relationship Building
Languages
Punjabi
Professional Working
Hindi
Professional Working
Reference
External supervisor
Alexander Stevens II
Clinical supervisor
Member of DAPAANZ
Mobile – (021) 146 6719
Team Leader Operation (Oranga Tamariki)
Kap
Mobile - 029 650 1338
Timeline
Community Youth Worker
Oranga Tamariki - Ministry For Children
03.2014 - Current
Customer Service Representative
Jucy Rentals
12.2009 - 02.2014
Bachelor of Science - Social Work
Manukau Institute of Technology
Diploma of Arts - Tourism
The International Travel College
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