I am a dedicated and enthusiastic professional with a mature and responsible approach to my work. With a strong passion for engineering, particularly in residential electrical systems, I seek opportunities to broaden my expertise and acquire new skills in the renewable energy sector. As a quick learner and adaptable team player, I perform effectively under pressure and thrive in dynamic environments.
Overview
8
8
years of professional experience
Work History
2IC Electrician
Kings Electrical Services
06.2020 - Current
Electrical Maintenance:
Undertake maintenance of electric and electronic equipment safely.
Ensure that all electrical problems/hazards are identified and investigated promptly to ensure the safety of all Kings Electrical employees and the public.
Undertake costing of materials and ordering within specified budgetary requirements for all works undertaken both maintenance and new works.
Evaluate each job situation as it arises; diagnose electrical problems, search for proper solutions; and refer problems to appropriate staff.
Record Keeping:
Accurately maintain records of work performed.
Paperwork accurately completed and forwarded to the appropriate supervisor within the timeframe required.
Complete accident/incident reports according to company policy.
Customer Service:
Always provide an accurate and timely response.
Accept responsibility for providing information and responding to enquiries so that customers receive prompt assistance and quality information.
Maintain effective communication with all staff.
Be innovative and proactive in streamlining day-to-day operations and maintain the highest standard of ethics and interpretation in all matters.
Customer service and Service Agent
Maugers Rentals
11.2019 - 06.2020
Prepare the vehicle for rent as per the company process both internally and externally; carrying out some mechanical maintenance as required.
Responding to customers through email, phone calls and written to provide the information regarding the services.
Completing administrative procedures according to the standards and procedures; providing shuttle service for the customer when required.
Supervisor
Spotless
06.2018 - 11.2019
OH&S training& reporting, monitoring, rostering of staff and assuring quality for the service and taking responsibilities of Customer Service Manager when they are away.
Periodical electrical checking has been taken over for all the machinery used onsite.
Prioritize tasks according to the client's requirements and manage multiple sites at a time.
Shift In charge
Stretchsense
05.2017 - 05.2018
Following 5S and OH&Sin the production line, I am responsible for implementing and improving the production process. Preparing roster for shift when required.
Practiced in raising NCR to improve the process and finding the root cause for a problem by using the reverse engineering method.
Great attention to detail during the production process as the product is more sensitive to climatic conditions and easy to contaminate during production.
Experienced in troubleshooting machines, and checking with settings to maintain the quality of the product.