Barbara Joblin
Frankleigh Park,New Plymouth
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
35
35
years of professional experience
Work History
Level 3 Business and Technology
Open Polytechnic
Frankleigh Park, New Plymouth
06.2024 - 09.2024
- Customer Service
- Business Technologies
- Financial Information
- Workplace Practice
Beauty Therapist
Hairsay Beauty
Levin North, Levin
01.2022 - 04.2024
- Assisted in maintaining stock levels of all beauty products used in the salon.
- Organized appointments with clients and managed a busy schedule of bookings.
- Ensured that all health and safety regulations are followed during treatments.
- Managed reception area duties such as answering phone calls and dealing with queries from potential customers.
- Developed relationships with existing customers through providing excellent service standards whilst promoting additional services and products available in the salon.
- Greeted customers and handled payment processes before and after treatments.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Responded to customer inquiries by phone, email, and in person.
- Alleviated product theft by maintaining sales floor and shopper awareness.
- Displayed merchandise to present visually appealing arrangements that drive sales.
Beauty Therapist
Zing Beauty
Levin South, Levin
10.2018 - 12.2021
- Provided facial massage, waxing, tinting, manicures and pedicures for clients.
- Maintained cleanliness of the salon by disinfecting tools and equipment after use.
- Provided advice on beauty treatments such as facials, body wraps and massages.
- Organized appointments with clients and managed a busy schedule of bookings.
- Ensured that all health and safety regulations are followed during treatments.
- Managed reception area duties such as answering phone calls and dealing with queries from potential customers.
- Scheduled appointments for customers using internal software system.
- Assisted customers in feeling relaxed and comfortable with the process.
- Finalized purchases and processed payments.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Alleviated product theft by maintaining sales floor and shopper awareness.
- Responded to customer inquiries by phone, email, and in person.
2IC Manager
Taking Shape
Horowhenua, Otaki
03.2015 - 10.2018
- Identified and resolved operational issues.
- Developed systems to increase efficiency of operations.
- Monitored performance of staff and provided feedback.
- Provided training and guidance to new employees.
- Ensured compliance with company policies and procedures.
- Resolved customer complaints in a timely manner.
- Prepared weekly progress reports for upper management.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Coordinated with other departments to ensure smooth workflow.
- Communicated regularly with vendors regarding supply needs.
Dairy Farmer
Bruce Middleton
South Taranaki, Waverly
06.2012 - 01.2013
- Feeding, milking and caring for cows, goats and other animals.
- Monitoring animal health and wellbeing through regular checks on feed intake, body condition score and general behavior.
- Maintaining a safe working environment by adhering to all safety regulations.
- Ensuring that all livestock are correctly tagged with identification tags or ear tags.
- Coordinating veterinary visits when required to administer medications or treatments to sick or injured animals.
- Keeping accurate records of animal movements within the herd including births, deaths and sales and purchases.
Dairy Manager
Bruce Cook
Kaniere, Hokitika
06.2006 - 05.2012
- Managed daily operations of a dairy farm, including milking and feeding livestock.
- Created and implemented strategies for improving herd health and productivity.
- Monitored the quality of milk produced to ensure compliance with industry standards.
- Coordinated with staff members to maintain accurate records of production activities.
- Conducted regular inspections of facilities to identify areas needing improvement or repair work.
- Provided training and guidance to new employees on safe working practices and procedures.
- Demonstrated working techniques, practices and optimal safety behaviors to workers, maximizing performance and reducing wasteful processes.
Dairy Manager
A and W Connor
Southland, Gore
06.2003 - 05.2006
- Managed daily operations of a dairy farm, including milking and feeding livestock.
- Monitored the quality of milk produced to ensure compliance with industry standards.
- Coordinated with staff members to maintain accurate records of production activities.
- Created and implemented strategies for improving herd health and productivity.
Dairy Farmer
Colin Casley
Brunswick, Wanganui
06.2000 - 05.2003
- Feeding, milking and caring for cows, goats and other animals.
- Monitoring animal health and wellbeing through regular checks on feed intake, body condition score and general behavior.
- Maintaining a safe working environment by adhering to all safety regulations.
- Keeping accurate records of animal movements within the herd including births, deaths and sales and purchases.
Craft Coordinator
Blind foundation
Wanganui City, Wanganui
01.1998 - 05.2000
- Organized materials for craft projects, ensuring all necessary supplies were available in a timely manner.
- Instructed participants on proper use of materials to create art pieces.
- Provided guidance to staff members regarding craft projects and techniques.
- Assessed participant's abilities and interests when developing new craft activities.
- Researched different methods of teaching crafts and incorporated them into lessons as appropriate.
Bar Manager
L Hall
Wanganui City, Wanganui
02.1995 - 01.1998
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Assisted with planning special events such as wine tastings or cocktail parties.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Restocked beer and liquor regularly and after special events.
Fast Food Crew Trainer
McDonald's
Wanganui City, Wanganui
03.1990 - 07.1995
- Planned and implemented training sessions for new fast food crew members.
- Demonstrated how to use kitchen equipment, prepare menu items and deliver excellent customer service.
- Provided feedback on job performance to help improve employee skills.
- Assisted in resolving customer complaints quickly and efficiently.
- Maintained a safe working environment by enforcing safety rules and regulations.
- Monitored store operations to ensure compliance with company policies and procedures.
Education
Some College (No Degree) -
Wanganui Girls College
WanganuiSkills
- Business Technologies
- Financial Information
- Workplace practice
- Customer Service
- Diploma in Beauty Therapy
- Certificate in Beauty Therapy
- AI Technician
Timeline
Level 3 Business and Technology
Open Polytechnic
06.2024 - 09.2024
Beauty Therapist
Hairsay Beauty
01.2022 - 04.2024
Beauty Therapist
Zing Beauty
10.2018 - 12.2021
2IC Manager
Taking Shape
03.2015 - 10.2018
Dairy Farmer
Bruce Middleton
06.2012 - 01.2013
Dairy Manager
Bruce Cook
06.2006 - 05.2012
Dairy Manager
A and W Connor
06.2003 - 05.2006
Dairy Farmer
Colin Casley
06.2000 - 05.2003
Craft Coordinator
Blind foundation
01.1998 - 05.2000
Bar Manager
L Hall
02.1995 - 01.1998
Fast Food Crew Trainer
McDonald's
03.1990 - 07.1995
Some College (No Degree) -
Wanganui Girls College
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