Barbara Koch
Tauranga,BOP
Summary
Versatile and dedicated professional with experience in housekeeping, personal assistance, and medical reception, notably at Majuba Educational College. Excelled in customer service and cleaning, enhancing organizational efficiency and maintaining high standards of realibility and confidentiality. Demonstrated exceptional teamwork and organizational skills, contributing to improved operational workflows.
Overview
14
14
years of professional experience
Work History
Housekeeper
Private Home
05.2020 - 05.2024
- Prepared and cooked meals daily for family.
- Kept inventory of groceries and consumables needed and ordered from relevant suppliers.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Adhered to professional house cleaning checklist.
- Disposed of trash and recyclables each day to avoid waste buildup.
Personal Assistant
MAJUBA EDUCATIONAL COLLEGE
05.2013 - 09.2019
- Arranged meetings and provided secretarial services including minute taking and correspondence coordination, as well as arranged for refreshments when required.
- Provided assistance in budget discussions and decision-making.
- Assisted in establishing Policies and Procedures in various Departments, including Finance and Assets Departments.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Arranged all travel accommodation requirements.
- Compiled subsistence and travel claims for reimbursement.
Specialist Medical Receptionist
Dr MK Dhanjee
01.2010 - 04.2013
- Fielded concerns surrounding patients and care, liaising between physician, patient, and insurance company.
- Ensured compliance with HIPAA regulations, safeguarding confidential patient information at all times.
- Provided exceptional customer service to patients, addressing their needs promptly and professionally while demonstrating empathy and understanding.
- Dictaphone typing reports to referring doctors.
- Supported medical staff through diligent record-keeping of lab results, diagnostic reports, and other vital documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
No Degree - Management Assistant Diploma
Majuba TVET College
Newcastle, South Africa06-2017
Associate of Arts - Fashion Design
Tshwane University of Technology
Pretoria, South Africa12-2008
High School Diploma -
Ferrum High School
School12-2005
Skills
- Teamwork
- Can work independently with efficiency
- Arranging meetings and organizing abilities
- Excellent communication skills (verbal and written)
Dedicated Christian
I have been a Christian all my life and have personally witnessed God's grace and love in our daily lives. Me and my family are dedicated church goers and I am involved in the children's ministry. I strongly believe that God transforms lives when you allow him to guide you every day.
Languages
Afrikaans
Native or Bilingual
English
Native or Bilingual
Interests
- Cooking and baking
- Gardening
- I like working with my hands and fixing things
- Team Sports
- Pilates
- Growing herbs, vegetables, or fruits in home gardens
- Reading
- Sewing and pattern making
Timeline
Housekeeper
Private Home
05.2020 - 05.2024
Personal Assistant
MAJUBA EDUCATIONAL COLLEGE
05.2013 - 09.2019
Specialist Medical Receptionist
Dr MK Dhanjee
01.2010 - 04.2013
No Degree - Management Assistant Diploma
Majuba TVET College
Associate of Arts - Fashion Design
Tshwane University of Technology
High School Diploma -
Ferrum High School
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