Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Barbara Lemoucheux

Barbara Lemoucheux

Auckland,New Zealand

Overview

26
26
years of professional experience

Work History

Store Manager

The Island Grocer
Waiheke Island, NZ
07.2023 - Current
  • Enhanced team productivity through effective scheduling, task delegation, and performance evaluations.
  • Managed daily operations to ensure smooth functioning of th store, maintaining clean, safe environment for customers and employees.
  • Increased repeat business by implementing loyalty programs and offering exceptional customer experiences consistently.
  • Kept staff motivated with regular feedback sessions, recognition of achievements, and opportunities for professional growth.
  • Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.

FLIGHT ATTENDANT

Qantas GROUP
Auckland, NZ
04.2018 - 07.2023
  • November 2022 - July 2023 BUSINESS CLASS Flight Attendant - Qantas Short Haul

TRANSTASMAN FLIGHTS NZ /AUS

  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Skilled at working independently and collaboratively in team environment.
  • Organized and detail-oriented with strong work ethic
  • Self-motivated, strong sense of personal responsibility
  • April 2018 to November 2022 Flight Attendant Jetstar Airways

DOMESTIC FLIGHTS AROUND NZ

  • Cabin crew for A320 operations
  • Ensure that all safety standards, processes and procedures are adhered
  • Handling food and equipment
  • Make connection with passengers / Service onboard
  • Work effectively with crew members
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Real Estate Sale Person

CK Immobilier
Noumea , New Caledonia
11.2010 - 12.2014
  • New development
  • ZIPAD : 95 industrial sections
  • ARBOREA 300 sections
  • Generated high-quality leads by networking with potential clients and leveraging online tools such as social media and email campaigns.
  • Developed and implemented marketing strategies to maximize sales and attract new clients
  • Increased sales by consistently providing exceptional customer service and maintaining strong knowledge of the local real estate market.

Real Estate Sales Associate

La Boutique De L’Immobilier
Saint Pierre , Reunion Island
01.2004 - 05.2005
  • La Boutique de l Immobilier / Reunion Island
  • Created partnership with property developers
  • Managed day-to-day business operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Real Estate Sale Person

Gaudy Immobilier / Reunion Island
Saint Denis , Reunion Island
01.1998 - 02.2004
  • Conducted comprehensive property evaluations to provide accurate pricing recommendations for clients.
  • Managed time efficiently to ensure prompt response to client inquiries as well as timely scheduling of showings and appointments.
  • Advised clients on current market conditions, enabling them to make informed decisions regarding their real estate investments.
  • Facilitated smooth transactions by collaborating effectively with lenders, appraisers, inspectors, and other professionals involved in the process.
  • Communicated with clients to understand property needs and preferences.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

New Zealand Certificate in Tourism / Aviation

New Zealand School of Tourism
Auckland
12.2017

Skills

  • Active Listening
  • Customer Care - Empathetic
  • High emotional intelligence
  • Excellent communication and negotiation skills
  • Experience of working with diverse range and demanding customers
  • Organizational Skills
  • Excellent attention to detail
  • Adaptability
  • Enthusiastic and Passionate

Languages

French
Native or Bilingual
English
Full Professional

Additional Information

  • New Zealand Resident
  • French native ; Born in France, Lived 8 years in Reunion Island and 10 years in New Caledonia
  • Based with my family in New Zealand for 9 years
  • Ability to work from home with work space


  • Visited and experienced countries

France - UK - Ireland - Spain

Reunion Island - Mauritius - Mayotte - South Africa

New Caledonia - New Zealand - Australia - Bali -USA



Timeline

Store Manager

The Island Grocer
07.2023 - Current

FLIGHT ATTENDANT

Qantas GROUP
04.2018 - 07.2023

Real Estate Sale Person

CK Immobilier
11.2010 - 12.2014

Real Estate Sales Associate

La Boutique De L’Immobilier
01.2004 - 05.2005

Real Estate Sale Person

Gaudy Immobilier / Reunion Island
01.1998 - 02.2004

New Zealand Certificate in Tourism / Aviation

New Zealand School of Tourism
Barbara Lemoucheux