Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Barbara Lemoucheux

Waiheke Island,New Zealand

Overview

28
28
years of professional experience

Work History

Host - Guest Services

Boutique Hotel The Boat Shed
10.2024 - Current
  • Oversaw daily hotel operations, ensuring exceptional guest experiences and satisfaction.
  • Trained and mentored staff to enhance service quality and team performance.
  • Supervised Breakfast / dining room operations, ensuring optimal guest experience and service excellence.
  • Collaborated with kitchen staff to ensure timely food delivery and quality control.

General Store Manager

The Island Grocer
07.2023 - 10.2024
  • Oversaw daily store operations to ensure efficient workflow and high customer satisfaction.
  • Fostered a positive work environment through effective communication and team collaboration.
  • Enhanced store profitability by implementing effective inventory management and pricing strategies.
  • Managed inventory control, cash control, and store opening and closing procedures.

Flight Attendant

Qantas GROUP
04.2018 - 07.2023
  • November 2022 - July 2023 BUSINESS CLASS Flight Attendant - Qantas Short Haul

TRANSTASMAN FLIGHTS NZ /AUS

  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Skilled at working independently and collaboratively in team environment.
  • Organized and detail-oriented with strong work ethic
  • Self-motivated, strong sense of personal responsibility
  • April 2018 to November 2022 Flight Attendant Jetstar Airways

DOMESTIC FLIGHTS AROUND NZ

  • Cabin crew for A320 operations
  • Ensure that all safety standards, processes and procedures are adhered
  • Handling food and equipment
  • Make connection with passengers / Service onboard
  • Work effectively with crew members
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Real Estate Sale Person

CK Immobilier
11.2010 - 12.2014
  • New development
  • ZIPAD : 95 industrial sections
  • ARBOREA 300 sections
  • Generated high-quality leads by networking with potential clients and leveraging online tools such as social media and email campaigns.
  • Developed and implemented marketing strategies to maximize sales and attract new clients
  • Increased sales by consistently providing exceptional customer service and maintaining strong knowledge of the local real estate market.

Real Estate Sales Associate

La Boutique De L’Immobilier
01.2004 - 05.2005
  • La Boutique de l Immobilier / Reunion Island
  • Created partnership with property developers
  • Managed day-to-day business operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Real Estate Sale Person

Gaudy Immobilier / Reunion Island
01.1998 - 02.2004
  • Conducted comprehensive property evaluations to provide accurate pricing recommendations for clients.
  • Managed time efficiently to ensure prompt response to client inquiries as well as timely scheduling of showings and appointments.
  • Advised clients on current market conditions, enabling them to make informed decisions regarding their real estate investments.
  • Facilitated smooth transactions by collaborating effectively with lenders, appraisers, inspectors, and other professionals involved in the process.
  • Communicated with clients to understand property needs and preferences.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

New Zealand Certificate in Tourism / Aviation

New Zealand School of Tourism
12.2017

Skills

  • Effective listening
  • Empathetic customer care
  • Strong emotional awareness
  • Skilled in engaging with varied customer needs
  • Effective organizational skills
  • Meticulous attention to detail
  • Responsive to new challenges
  • Genuinely engaged

Additional Information

  • New Zealand Resident
  • French native ; Born in France, Lived 8 years in Reunion Island and 10 years in New Caledonia
  • Based with my family in New Zealand for 9 years
  • Ability to work from home with work space


  • Visited and experienced countries

France - UK - Ireland - Spain

Reunion Island - Mauritius - Mayotte - South Africa

New Caledonia - New Zealand - Australia - Bali -USA



Languages

French
Native or Bilingual
English
Full Professional

Timeline

Host - Guest Services

Boutique Hotel The Boat Shed
10.2024 - Current

General Store Manager

The Island Grocer
07.2023 - 10.2024

Flight Attendant

Qantas GROUP
04.2018 - 07.2023

Real Estate Sale Person

CK Immobilier
11.2010 - 12.2014

Real Estate Sales Associate

La Boutique De L’Immobilier
01.2004 - 05.2005

Real Estate Sale Person

Gaudy Immobilier / Reunion Island
01.1998 - 02.2004

New Zealand Certificate in Tourism / Aviation

New Zealand School of Tourism
Barbara Lemoucheux