Highly motivated Owner/Director and Executive Professional with over 20 years of
entrepreneurial, accounting and business management experience within the public and
private sector. Skillfully creates and maintains professional and loyal relationships with co-
workers, staff and clients while managing administrative and sales employees. Comfortable
working independently as manager and leader and as collaborative team member. Applies
business acumen and experience and exercises decisive judgment to meet and exceed
organizational goals.
Overview
13
13
years of professional experience
Work History
OWNER/DIRECTOR & PLAN MANAGER
PLAN MANAGE ME LTD
01.2016 - 01.2020
Communicate effectively with clients and external organizations to ensure
compliance and uphold high standards; Plan manage over 150 clients with NDIS
funding contracts; Process invoices, quotes, receipts, payments and various financial
transactions; Manage payroll and weekly reporting functions; Handle accounts
payable and accounts receivable functions; Prepare BAS and manage debts with
ATO; Monitor and manage GST; Review and design daily management strategies for
all accounts; Manage accounts, journals, credit notes and purchase orders; Prepare
initial financial statements, reconcile bank accounts and prepare reconciliation
bank reports; Negotiate and manage debts with ATO; Calculate, monitor and
manage GST components; Handle all aspects of general business finance
administrative support
Managed daily operations of business, including hiring and training staff
Developed strategic plans to increase profitability and efficiency
Identified new opportunities for growth, expansion, and diversification
Created marketing campaigns to attract new customers.
SENIOR EXECUTIVE OFFICER
PLANNING AND INFRASTRUCTURE
Sydney
03.2011 - 01.2017
Handled weekly reporting and HR issues for team; handled follow-up of brief notes
HR form, ESS advice and assistance and staff issues; Performed invoicing and setup of
new vendors; Handled invoice payments and accounts payable; Purchased
stationary, equipment, computers and various office assets; Managed procurement
contracts and maintained strong supplier relationships; Provided objective technical
support by moving workflows, creating workflows, handling documents and
managing tasks; Organised catering, room bookings, meeting minutes and team
agendas; handled setup for meetings; Provided technical support for a range of
devices, including PCs, printers, mobile devices, iPads and laptops; Assisted in
department testing and training; Participated in weekly business improvement work
groups; Managed objective correspondence, asset registers, e-workplace
Applications and departmental systems; Assisted in implementing new rollover and
migrations of technical applications, and handled all queries related to SAP issues
Developed and implemented a comprehensive business strategy to increase
revenue and market share
Created and managed budget plans for all departments, ensuring fiscal
responsibility and accountability
Directed the recruitment of executive-level personnel and provided leadership in
their development
Established key performance indicators to measure progress toward organizational
objectives.
OWNER/DIRECTOR
01.2012 - 01.2015
EXECUTIVE ASSISTANT
PLANNING AND INFRASTRUCTURE
Sydney
01.2012 - 06.2013
SECONDMENT TO THE NSW MINISTERS OFFICE OF PLANNING AND, Organized and managed complex calendar of appointments, meetings, and travel
arrangements for executive team
Managed and assisted the Office of the Minister of Planning and Infrastructure, the
Office of the Secretary of MPI and the Executive Directors office of MPI
Extensive Diary management, meeting setup, appointment scheduling and
stakeholder liaison; Assisted in editing brief notes, quality checks, parliamentary folder
notes and minutes; Prepared papers and presentation materials; Responded to
enquiries and requests for advice; Managed and mentored junior staff to deliver
outcomes on various policy matters during continued period of uncertainty;
Identified appropriate projects and staff for reallocation within new department
structure; secured board approval for reallocation program; Assisted HR in improving
team and individual performance, and increasing staff morale and productivity;
Acted in Senior Administration position when required
Maintained confidential records and files related to executive operations
Coordinated with internal departments on a regular basis to ensure efficient
functioning of day-to-day operations
Prepared reports, presentations, agendas, minutes, and other documents as needed
by the executive staff.
ACCOUNTS RECEIVABLE OFFICER
OF SHARED SERVICES QUEENSLAND GOVERNMENT
Brisbane
01.2010 - 06.2011
Reconciled finance accounts and prepared statutory accounts; Maintained
spreadsheets and journals; Handled credit control, cash allocation and sales order
processing; Managed daily post and petty cash transactions; Received and
processed invoices, expense forms and requests for payment; Verified calculations
within accounts system; Reconciled direct debt mandates; Communicated
effectively with team members to uphold high standards
Reviewed and processed customer invoices for accuracy, completeness and
compliance with company policies
Maintained accurate records of all accounts receivable transactions
Prepared monthly statements for clients to ensure timely payment of outstanding
balances
Researched discrepancies in financial data and resolved any issues or problems
accordingly.
ASSISTANT ACCOUNTANT
TE RUNANGA O TE RARAWA, CORPORATE
08.2006 - 12.2009
Prepared monthly reports for Board and Trustees; Contracts administrator;
Maintained sales invoices, reports and journals; Prepared accruals, prepayments and
accounts pack for review; Handled bank reconciliations, posting and balancing;
Handled weekly wages, petty cash, daily bank receipts and journal postings;
Prepared yearly budgets and quarterly VAT returns; prepared for year-end audits; Set
up new suppliers on accounting software, ensuring accuracy; Reported on debtors
and credits
Assisted in preparation of monthly financial statements and management accounts
Verified accuracy of invoices and other accounting documents or records
Managed daily banking transactions, including deposits, withdrawals, and transfers
Performed month-end close procedures such as journal entries and reconciliations.
SERVICES
STOWERS ACCOUNTING SOLUTIONS
Organizedexternal organizations to ensure compliance and uphold high standards; Process
invoices, quotes, receipts, payments and various financial transactions; Manage payroll and
weekly reporting functions; Handle accounts payable and accounts receivable functions;
Prepare BAS and manage debts with ATO; Monitor and manage GST; Review and design
daily management strategies for all accounts; Manage accounts, journals, credit notes and
purchase orders; Prepare initial financial statements, reconcile bank accounts and prepare
reconciliation bank reports; Negotiate and manage debts with ATO; Calculate, monitor and
manage GST components; Handle all aspects of general business finance administrative
support
Managed team of 15 Owner Services Representatives to ensure customer satisfaction and
retention
Drafted and implemented policies, procedures, and standards for the Owner Services
Department
Coordinated with other departments to ensure seamless service delivery
Developed reports on owner services performance metrics for senior management review.
Executive Managing Director, Health Plan Sales at Merative (formerly IBM Watson Health)Executive Managing Director, Health Plan Sales at Merative (formerly IBM Watson Health)
Director of the Quality Enhancement Plan (QEP) at University of Texas Medical BranchDirector of the Quality Enhancement Plan (QEP) at University of Texas Medical Branch