Barbara Polkinghorne
Raglan
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at New World Te Rapa. Skilled in customer service and meticulous attention to detail, I excel in optimizing store performance and maintaining high sanitation standards. Achieved significant cost reductions through effective negotiation, showcasing reliability and a professional demeanor.
Overview
26
26
years of professional experience
Work History
Retail Worker
Spotlight
12.2021 - 04.2024
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Online Order Shop Order
New World Te Rapa
02.2016 - 12.2021
- Analyzed sales data regularly to identify trends, adapt strategies, and optimize store performance over time.
- Reduced operating costs by negotiating with suppliers for better pricing and shipping terms on products.
- Enhanced customer satisfaction by providing personalized product recommendations and efficient order processing.
- Established effective customer support systems, resolving issues promptly and fostering positive relationships with clients.
Meat Packer
Pak N Save
04.1998 - 10.2008
- Packaged and attached labeling to various meat selections.
- Sanitized surfaces to maintain cleanliness of food service area.
- Inspected meat to perform quality assurance checks.
- Processed meat by cutting, sorting parts, deboning and grinding.
- Upheld high standards of sanitation by diligently cleaning tools, equipment, and surfaces throughout each shift.
- Packed meat in Styrofoam, plastic and paper packaging and weighed on scale for pricing.
- Organized and stored items at specific temperatures to maintain freshness.
- Streamlined packaging process with meticulous attention to detail in weighing, labeling, and sealing packages.
Education
High School Diploma -
Hamilton Girls High
Hamilton, NZ01-1984
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Cash handling accuracy
- Store cleaning
- Professional appearance
Timeline
Retail Worker
Spotlight
12.2021 - 04.2024
Online Order Shop Order
New World Te Rapa
02.2016 - 12.2021
Meat Packer
Pak N Save
04.1998 - 10.2008
High School Diploma -
Hamilton Girls High
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