Summary
Overview
Work History
Education
Skills
Fitness
Languages
Timeline

Barjinder Singh

Wellington,WGN

Summary

Proactive and Customer- focused professional with successful 12 years of experience in Retail industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Overview

10
10
years of professional experience

Work History

Manager

The Warehouse Group
01.2023 - Current
    • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
    • Developed and implemented business strategies to achieve business goals and stay competitive.
    • Defined clear targets and objectives and communicated to other team members.
    • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
    • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
    • Maintained professional, organized, and safe environment for employees and patrons.
    • Controlled costs to keep business operating within budget and increase profits.
    • Managed and motivated employees to be productive and engaged in work.
    • Maximized performance by monitoring daily activities and mentoring team members.

Assistant Manager

The Warehouse Group
12.2019 - 12.2022
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Established team priorities, maintained schedules and monitored performance.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Defined clear targets and objectives and communicated to other team members.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

3IC/Senior Sales Consultant

Noel Leeming Group
05.2015 - 11.2019
    • Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
    • Met regularly with sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.
    • Generated new business through effective prospecting, telemarketing, territory planning and relationship building.
    • Utilized extensive communication and interpersonal skills to reach out to prospective leads through cold calling.
    • Exceeded customer requirements with accurate and deliverable solutions.
    • Instructed sales staff on product protocols, proper utilization and effective guidance methods to support clinical application of devices.

Storeperson and Installation Specialist

Noel Leeming Group
12.2012 - 04.2015
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Updated computer tracking software using scanners and manual entry methods.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Received and checked incoming goods for damage and discrepancies with paperwork.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Picked stock according to order sheets and prepared for transport.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

Education

Diploma in Information Technology Level 5 & 6 -

Whitireia New Zealand, Porirua, NZ
03.2011

Leadership Program

NZQA, Through The The Warehouse Group

Certificate in NZQA Level 3 - 2019

Skills

  • Sales and Marketing
  • Health and Safety Regulations
  • Corporate Social Responsibility
  • Accounting Techniques
  • Financial Forecasting
  • Verbal and Written Communication
  • Employment Law
  • Control of Expenses
  • Team Leadership
  • Manage Budgets
  • Staff Management
  • Customer Service
  • Sales Strategies
  • Time Management
  • Budgeting and Cost Control
  • Supplier Relations
  • Sales Reporting
  • Sell Products
  • Microsoft Office Expertise
  • Shrinkage Prevention
  • Train Employees

Fitness

I would like to keep myself fit and active.

Languages

Punjabi
Native or Bilingual
English
Full Professional

Timeline

Manager - The Warehouse Group
01.2023 - Current
Assistant Manager - The Warehouse Group
12.2019 - 12.2022
3IC/Senior Sales Consultant - Noel Leeming Group
05.2015 - 11.2019
Storeperson and Installation Specialist - Noel Leeming Group
12.2012 - 04.2015
Whitireia New Zealand - Diploma in Information Technology Level 5 & 6,
NZQA - , Leadership Program
Barjinder Singh