Barjinder Singh
Wellington,WGN
Summary
Proactive and Customer- focused professional with successful 12 years of experience in Retail industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
10
10
years of professional experience
Work History
Manager
The Warehouse Group
Upper Hutt, WGN
01.2023 - Current
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Defined clear targets and objectives and communicated to other team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
Assistant Manager
The Warehouse Group
Tory Street, Wellington
12.2019 - 12.2022
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Defined clear targets and objectives and communicated to other team members.
- Reviewed sales and gross profit report to assess company efficiency.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
3IC/Senior Sales Consultant
Noel Leeming Group
Tory Street, Wellington
05.2015 - 11.2019
- Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
- Met regularly with sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.
- Generated new business through effective prospecting, telemarketing, territory planning and relationship building.
- Utilized extensive communication and interpersonal skills to reach out to prospective leads through cold calling.
- Exceeded customer requirements with accurate and deliverable solutions.
- Instructed sales staff on product protocols, proper utilization and effective guidance methods to support clinical application of devices.
Storeperson and Installation Specialist
Noel Leeming Group
Porirua
12.2012 - 04.2015
- Developed and implemented successful staff incentive programs to motivate employees.
- Updated computer tracking software using scanners and manual entry methods.
- Managed inventory control, cash control, and store opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Picked stock according to order sheets and prepared for transport.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Education
Diploma in Information Technology Level 5 & 6 -
03.2011
Leadership Program
Certificate in NZQA Level 3 - 2019
Skills
- Sales and Marketing
- Health and Safety Regulations
- Corporate Social Responsibility
- Accounting Techniques
- Financial Forecasting
- Verbal and Written Communication
- Employment Law
- Control of Expenses
- Team Leadership
- Manage Budgets
- Staff Management
- Customer Service
- Sales Strategies
- Time Management
- Budgeting and Cost Control
- Supplier Relations
- Sales Reporting
- Sell Products
- Microsoft Office Expertise
- Shrinkage Prevention
- Train Employees
Fitness
I would like to keep myself fit and active.
Languages
Punjabi
Native or Bilingual
English
Full Professional
Timeline
Manager - The Warehouse Group
01.2023 - Current
Assistant Manager - The Warehouse Group
12.2019 - 12.2022
3IC/Senior Sales Consultant - Noel Leeming Group
05.2015 - 11.2019
Storeperson and Installation Specialist - Noel Leeming Group
12.2012 - 04.2015
Whitireia New Zealand - Diploma in Information Technology Level 5 & 6,
NZQA - , Leadership Program