Barkha Bogawat
Auckland
Summary
Friendly and organized, able to handle front desk tasks efficiently. Knowledge of dental terminology and appointment scheduling software, with strong communication and multitasking abilities. Committed to ensuring smooth patient flow and excellent service.
Fast learner and can adapt quickly to work environments even with minimal training if required.
Overview
2
2
years of professional experience
Work History
Dental Receptionist
VS Dental Studio
05.2023 - Current
- While working as a receptionist, my major role was to greet the patients, manage appointments and answer telephone calls and email communications.
- Well-versed with dental practice management software's like Exact.
- Provided excellent customer service to create positive experiences and build patient trust.
- Manage appointment schedule, handle patient inquiries, and provide administrative support to the dental office
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Monitor and maintain dental supplies and equipment inventory, ensuring that essential items are always available
- Provide occasional chairside assistance to the dentist during various dental procedures, such as preparing materials, handing instruments, and ensuring patient comfort.
Receptionist
Dental Aid Limited
09.2023 - Current
- Dental Aid Limited is an agency which provides substitutes as temporary staff across Auckland. While working with this agency, I worked a a receptionist in numerous dental practices across Auckland.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Bachelor of Dental Surgery -
SMBT Dental College & Hospital, Maharashtra University of Health Sciences
India08-2017
Skills
- Front office management
- Excellent multitasking capability
- Organization and time management
- Phone and email etiquette
- Appointment scheduling
- Punctual and reliable
- Payment processing
- Records management
- Managing appointments and maintaining records
ADDITIONAL INFORMATION
- I am a good communicator and I have been actively involved in a multitude of co-curricular and extra-curricular activities in my University.
- I have worked as a cultural secretary in my college and led the organizing committee of the cultural fest.
- I have won many awards in state level elocution competitions throughout school and University days.
Timeline
Receptionist
Dental Aid Limited
09.2023 - Current
Dental Receptionist
VS Dental Studio
05.2023 - Current
Bachelor of Dental Surgery -
SMBT Dental College & Hospital, Maharashtra University of Health Sciences
Similar Profiles
Ledja BabasuliLedja Babasuli
Data Entry Supervisor at Avaneer Dental StudioData Entry Supervisor at Avaneer Dental Studio
Jaun StegenJaun Stegen
Dental Technician at Discovery Dental Studio LLCDental Technician at Discovery Dental Studio LLC
Elisabeth BraggsElisabeth Braggs
Expanded Duties Dental Assistant at The Dental StudioExpanded Duties Dental Assistant at The Dental Studio