Barminder Kaur
papatoetoe,AUK
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Manager
Shree Sai holdings (Black bull Liquor Store)
City Center, Wanganui
08.2022 - 02.2023
- Direct and supervise employees engaged in sales , inventory taking, reconciling cash and receipts
- Estimate customer demand and determine the types and amounts of good to be sold
- Assign employees to specific duties
- Examine merchandise to ensure that is correctly priced and displayed.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
Manager
Kungfu Yoga (Wanganui)
04.2019 - 07.2022
- Excellent communication skills, quick decision making and problem solving skills
- Ability to work in shifts to Hand on experience to working in similiar industry
- Have comprehensive knowledge for south indian cuisine.
Customer Service Representative
Perpetual Energy Limited (Z Energy)
02.2016 - 02.2018
- Coffee Service Experience- Built instant Rapports and provided enthusiastic service to each customer
- Attract customers by answering product and services questions
- Maintains customer records by updating account information
- Manage large amount of incoming calls
- Follow communication procedures, guidelines and policies
- Assist with placement of orders, refunds or exchanges.
Junior Operations Manager
Basant Indo Chinese Restaurant
, India
01.2013 - 08.2014
- Overseeing day and night shift teams
- Customer care and engagement
- Lead cashier
- Creating online Advertising campaigns.
Education
Diploma in Business General Management (Level 7) -
AWI International Educational
Masters of Arts in Psychology (one year) -
India
Bachelors Of Science in Home Science specialization in Human Development -
India
Skills
- Customer Service: - Well understanding of handling different type of customers
- Interpersonal: - Able to get along well with co-workers and accept supervision
- Time Management: - Manage time to ensure project completed within deadlines
- Monitoring: - Monitoring/Assessing performance of myself, other individuals, or organizations to make improvements or take corrective action
- Speaking: - Talking to others to convey information effectively
- Flexible: - Willing to try new things and interested in improving efficiency on assigned tasks
- Store manager skills
- Experience leading a team within a retail setting
- Excellent problem solving leadership, and communication skills
- Proven ability to set and achieve financial and business objectives
- Firm understanding of sales, promotions, trends, retail markets, and merchandising
- Excellent customer service skills
- Experience creating and maintaining employee scheduling
- Sales associate skills
- Clear and effective communicate with customers
- Collaboration with other associates and team members
- Quick and effective problem-solving and conflict-resolution skills
- Ability to learn and adapt quickly
- Organization and attention to detail
- Experience with POS SYSTEMS
- Basic mathematics and financial knowledge
- Extensive knowledge of Microsoft office, word and excel Accurate and good typing skills
Certification
- Perpetual Energy Nz Limited Retail (Customer Service And Sales Support) Level 2 And NZQF 2234
- Liquor license (LCQ)
- Duty Manager Certificate
Hobbies and Interests
- Surfing Internet to stay updated.
- Communicate with different People to get to know some new stuff
- Traveling
Languages
- English: written and spoken
- Punjabi: written and spoken
- Hindi: written and spoken
References
References as per required.
Timeline
Store Manager
Shree Sai holdings (Black bull Liquor Store)
08.2022 - 02.2023
Manager
Kungfu Yoga (Wanganui)
04.2019 - 07.2022
Customer Service Representative
Perpetual Energy Limited (Z Energy)
02.2016 - 02.2018
Junior Operations Manager
Basant Indo Chinese Restaurant
01.2013 - 08.2014
Diploma in Business General Management (Level 7) -
AWI International Educational
Masters of Arts in Psychology (one year) -
India
Bachelors Of Science in Home Science specialization in Human Development -
India
- Perpetual Energy Nz Limited Retail (Customer Service And Sales Support) Level 2 And NZQF 2234
- Liquor license (LCQ)
- Duty Manager Certificate
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