Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Barnjit singh

Waikanae

Summary

Dynamic and results-driven professional with extensive experience in customer service and team leadership at Pizza Hut Waikanae. Proven ability to enhance customer relations and resolve issues effectively, fostering loyalty. Skilled in multitasking and organization, with a strong focus on achieving operational excellence and maintaining a positive environment for both staff and customers.

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

17
17
years of professional experience

Work History

Store Manager

Pizza Hut Waikanae
10.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Health Care Assistant

Heritage Life Care
09.2012 - 10.2024
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
  • Kept accurate records of patients' care, condition, and progress.

Gym Receptionist

Te Puke Fitness
09.2023 - 12.2023
  • Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
  • Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
  • Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
  • Enhanced gym member experience by providing exceptional customer service at the front desk.
  • Processed new memberships accurately, leading to an increase in gym revenue and member retention.

Orchard Worker

Kiwifruit
06.2008 - 12.2010
  • Pruned orchard trees by shortening or removing upper limbs and removing long shoots in center and tops of trees.
  • Maintained healthy trees by pruning and checking for disease.
  • Ensured cleanliness of workspaces by regularly disposing of waste materials and sanitizing tools as needed.
  • Removed brush, fallen fruit and trash to maintain clean and safe orchard.

Liquor Store Manager

Ngongotaha Liquor Store
08.2009 - 10.2010
  • Boosted sales through the implementation of promotional events, engaging product displays, and strategic merchandise placement.
  • Established clear expectations for staff performance through well-defined job descriptions, performance metrics, and ongoing feedback.
  • Maintained a clean and safe environment for customers and employees by enforcing strict adherence to company policies and procedures.
  • Resolved customer complaints promptly and professionally, leading to increased customer loyalty and repeat business.

Packing Kiwifruit

Trevelyan's Pack & Cool
03.2010 - 05.2010
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Education

High School Diploma -

Toi Ohomai Institute of Technology
Tauranga, NZ
03-2010

High School Diploma -

Te Puke High School
Te Puke, NZ
06-2008

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Team leadership
  • Friendly and positive
  • Customer service management

Languages

Hindi
Full Professional
Punjabi
Native or Bilingual

Timeline

Store Manager

Pizza Hut Waikanae
10.2024 - Current

Gym Receptionist

Te Puke Fitness
09.2023 - 12.2023

Health Care Assistant

Heritage Life Care
09.2012 - 10.2024

Packing Kiwifruit

Trevelyan's Pack & Cool
03.2010 - 05.2010

Liquor Store Manager

Ngongotaha Liquor Store
08.2009 - 10.2010

Orchard Worker

Kiwifruit
06.2008 - 12.2010

High School Diploma -

Toi Ohomai Institute of Technology

High School Diploma -

Te Puke High School

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Barnjit singh