Barry McKeran
Katikati,BOP
Summary
Im a seasoned Operations Manager and talented leader with 20 plus years of experience in the pest industry applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. I bring solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. With multiple year of professional experience, I bring a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Operations Manager / Entomology
Rentokil Initial Ltd New Zealand
05.2021 - Current
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Reported issues to higher management with great detail.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Driven entomology, insect identification across the Central North Island
Pest Technical Manager
Rentokil Initial Ltd New Zealand
05.2017 - 12.2020
- Improved systems with addition of new features and infrastructure across he CNI region.
- Evaluated reputation risk and regulatory risk.
- Met with clients to gather and understand requirements and coordinated with system administrators in order to meet compliance standards.
- Researched and adopted new technologies to add value to existing offerings.
- Coordinated with other departments effectively, integrating technical requirements into broader organizational goals seamlessly.
- Monitored employee tasks to gauge business functions and inefficiencies.
- Guided, coached and lead project teams, delegating tasks and evaluating.
- Conducted thorough risk assessments across the wider pest cliental spectrum
- Delivered comprehensive technical training programs for staff members, enhancing overall team competency levels.
- Championed continuous learning initiatives within the team, encouraging skill development and staying current on industry trends.
- Maintained equipment, and safety compliance.
- Mentored junior staff members, fostering a supportive environment and promoting professional development.
Senior Pest Management Technician
Ecolab
11.2009 - 04.2017
- Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Streamlined inventory management processes, ensuring timely delivery of necessary materials for scheduled services.
- Prepared reports and kept detailed records of pest control activities.
- Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
- Applied chemical solutions on building surfaces to eliminate pests.
Senior Pest Control Technician
SKD Environmental Ltd
07.2001 - 10.2008
Education
Advanced Diploma - Entomology
C.o.E
United Kingdom10.2021
NZQA - Urban Pest Management
PMANZ
Auckland, NZ04.2011
Skills
- Operations Management
- Customer Relationship Management (CRM)
- Staff training/development
- Desktops, Laptops, and Mobile Devices
- Recruitment
- Performance Evaluations
- Sales Coaching
- Risk Management
- Performance monitoring
- Management Team Building
- Client Relationships
- Insect identification
Languages
English
Full Professional
Affiliations
- Entomological Society of New Zealand
- NZ Bug Identification
- Insects & invertebrates of New Zealand Association
- Insect identification group USA
Timeline
Operations Manager / Entomology
Rentokil Initial Ltd New Zealand
05.2021 - Current
Pest Technical Manager
Rentokil Initial Ltd New Zealand
05.2017 - 12.2020
Senior Pest Management Technician
Ecolab
11.2009 - 04.2017
Senior Pest Control Technician
SKD Environmental Ltd
07.2001 - 10.2008
Advanced Diploma - Entomology
C.o.E
NZQA - Urban Pest Management
PMANZ
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