Baylee Nepia
Christchurch,CAN
Summary
Overview
2
2
years of professional experience
Work History
Personal Support Worker
Rachel Mullens
01.2024 - 09.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
Calf Rearer
Brookfield Trust
06.2023 - 10.2023
- Developed a safe and clean environment for the calves by regularly sanitizing living quarters to prevent disease outbreaks.
- Established strong relationships with veterinarians to ensure optimal calf health care and treatment plans.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Observed animals and notified supervisor of signs of illness.
- Rotated animals between grazing areas to provide enough access to food.
- Examined animals for signs of sickness and overall herd health.
Cafe Manager
BP
05.2022 - 02.2023
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
Education
NZQF - Makeup Artistry
Southern Institute of Technology
Hornby, NZ11-2021
Skills
- Mobility assistance
- Patient care
- Privacy and confidentiality
- Housekeeping tasks
- Meal preparation
- Compassionate care
- Relationship building
- Disability support
- Toileting assistance
- Client dressing
- Time management
- Personal hygiene assistance
- Emotional support
Timeline
Personal Support Worker
Rachel Mullens
01.2024 - 09.2024
Calf Rearer
Brookfield Trust
06.2023 - 10.2023
Cafe Manager
BP
05.2022 - 02.2023
NZQF - Makeup Artistry
Southern Institute of Technology
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