Summary
Overview
Work History
Education
Skills
References
Interests
Timeline
Generic

Daile Cronje

Glenwood

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude and attention to detail. Along with good people skills I have the willingness to take on added responsibilities to meet team goals.




Overview

29
29
years of professional experience

Work History

Training Co Ordinator / Special Votes Process Leader

Rangitata Electoral Commission
08.2023 - 10.2023
  • Co-ordinating staff to attend training, set up training sessions, distribute training material and populating information sections with the appropriate senior staff.
  • General support for the Rangitata Electoral Head Office
  • Support for the Electoral Manager
  • Lead staff conducting the official count of the Special Votes, Processing of votes , investigating and assisting with Dual Votes
  • Mentored junior team members in proper procedures, within the team.
  • Collaborated with cross-functional teams.
  • Supervised processes to ensure deadlines were met.
  • Senior level support to the Post Election Manager/ Electorate Manager.
  • Scheduled appropriate number of employees to achieve deadlines.


Receptionist/ Floor Manageress/ Stylist

Shine +, Day Spa
05.2021 - 06.2022
  • Manageress to the Salon Manager, all aspects of hairdressing, Learning and perfecting Hairdressing.
  • General reception duties: Taking calls, booking appointment, Preparing Gift Vouchers, Point of Sale, Clients first point of call
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently with all team members.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple clients.

Owner/ Operator

Hairstylist | Dean Michaels Ltd
02.2014 - 03.2020


  • Staff management, training, time sheets, leave and holiday management.
  • Handled wages, payroll, POS, cash ups and banking
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Cultivated a positive work environment and overall job satisfaction.
  • Trained and motivated employees to work to the best of their ability.
  • Used effective financial management practices, improving cash flow and profitability.
  • Overseeing stock management, reducing waste and maintaining adequate stock levels.
  • Conducting the hiring process, selecting highly skilled candidates who will contribute to the company success and growth.
  • Create open communication channels among staff members, promoting teamwork for enhanced performance.
  • Maintain salon to Worksafe standards.

Senior Hairstylist

Cathy Lee Hair & Beauty
12.2012 - 02.2014
  • Increased salon revenue by upselling various hair care products and services to clients during appointments.
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable hairstyles based on individual preferences.
  • Developed strong relationships with clients through effective communication and understanding of their specific requirements.
  • Maintained accurate records of completed services and facilitated smooth transactions at the point of sale.
  • Maintained a high level of professionalism and expertise in executing complex colour treatments, precision cuts, and advanced styling techniques.
  • Assisted Owner with tracking stock levels and placing orders when supplies were low.
  • Answered phone calls and emails to schedule client appointments.
  • Demonstrated thorough knowledge of all salon products and services.

Senior Stylist

Copyright Hair & Body
12.2008 - 02.2012
  • Contributed to salon revenue growth, maintained strong relationships with clients and securing repeat bookings.
  • Maintained a clean work area adhering to strict hygiene standards while upholding the salon''s reputation for professionalism.
  • Demonstrated expertise in a wide range of hair types and textures, catering to a clientele with varying needs.
  • Increased client retention by consistently delivering high-quality results tailored to individual preferences.
  • Attended ongoing educational courses to stay current on industry trends.
  • Counted and documented closing cash-up amounts.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Distributed business cards outside of salon to generate new business.
  • Educated customers on products to maximize benefits.
  • Processed payments, entering sales for prompt customer service.
  • Determined appropriate hair treatments based on conditions and textures.

Manageress/ Senior Stylist

Regis Hairstylist SA
12.2000 - 02.2008
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Managed day-to-day operations, working efficiently and productively with all team members.
  • Strengthened communication skills through regular staff meeting.
  • Demonstrated strong organizational and time management skills while managing multiple staff and clients.
  • Mentored junior staff in their training in hairdressing.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about staff continual growth and improvement.

Junior- Stylist

Carlton Hair International
02.1997 - 12.2002
  • Assisted senior stylists in creating stunning hair transformations, increasing client loyalty.
  • Collaborated with the salon team to create a welcoming environment, driving customer satisfaction.
  • Learnt all aspects of hairdressing and day to day workings of a salon.

Apprentice/ Junior Stylist

Burgundy Hair Salon
01.1996 - 02.1997
  • Perfecting Hairdressing and building a clientele
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.

Apprentice / Student

Germiston Polytech
01.1995 - 11.1995
  • Studying and learning Hairdressing skills.
  • Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
  • Learned wide range of simple and complex techniques from on-the-job training.

Education

Wordsworth High School
Benoni, Gauteng

Skills

  • Customer Focus
  • Operations Management
  • Innovation and Creativity
  • Staff Mentoring & Performance Improvement

References

Referees: Danni Forsyth: Copyright 021326617 Justine Van Zyl: Dean Michaels 0211048184 Margaret Hayes: Shine Day Spa 0274982442 Nyia Strachan: 2023 Rangitata Electoral Manager, 0274062915

Interests

Awards & Acknowledgements , Owner of Dean Michaels Ltd (6 years) Manageress of Hair salon Wella Colour Technician SETA recognized Mentor Sales and Negotiating service award. Leisure Interests Cricket (Coaching Boys High 3rd IX) Enjoy Trivia and Quiz’s

Timeline

Training Co Ordinator / Special Votes Process Leader

Rangitata Electoral Commission
08.2023 - 10.2023

Receptionist/ Floor Manageress/ Stylist

Shine +, Day Spa
05.2021 - 06.2022

Owner/ Operator

Hairstylist | Dean Michaels Ltd
02.2014 - 03.2020

Senior Hairstylist

Cathy Lee Hair & Beauty
12.2012 - 02.2014

Senior Stylist

Copyright Hair & Body
12.2008 - 02.2012

Manageress/ Senior Stylist

Regis Hairstylist SA
12.2000 - 02.2008

Junior- Stylist

Carlton Hair International
02.1997 - 12.2002

Apprentice/ Junior Stylist

Burgundy Hair Salon
01.1996 - 02.1997

Apprentice / Student

Germiston Polytech
01.1995 - 11.1995

Wordsworth High School

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Daile Cronje