Summary
Work History
Education
Skills
Additional Information
Timeline
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Francesca Shaw

Francesca Shaw

Caludelands,Hamilton

Summary

Driven and adaptable, I leveraged POS system expertise and vibrant customer service skills at Lighting Direct, significantly exceeding IFP targets. My experience at Montana showcases my ability to thrive in fast-paced environments, ensuring customer satisfaction and sales growth. A committed team player, I excel in roles requiring enthusiasm and a results-focused approach.

Work History

Retail Hospitality

Montana
02.2024 - Current
  • Working within major Hamilton events, providing front of house service including bar work and retail in a varied amount of environments.
  • The skills that I have gained demonstrate strong communication skills while providing genuine customer service to a range of people.
  • Product Knowledge: Acquired in-depth knowledge of the different menu items and beverages we provided, including ingredients and preparation methods. Shared this knowledge with customers, helping them make informed choices based on their preferences.
  • Adaptability and Multitasking: Adapted to high-paced environments. Efficiently handling customer orders during peak hours. Successfully multitasked between working tills, and maintaining cleanliness standards.

Sales Associate

Lighting Direct
04.2024 - 06.2024
  • Running Store. Knowledge of opening and closing the store, making sure everything is presentable and in order. Knowledgeable in proper money handling and cash register operations. Proficient in utilizing POS systems.
  • Driving Sales and Achieving IFP Targets: Played a pivotal role in driving sales by actively engaging customers and promoting products aligned with Individual Financial Performance (IFP) targets. Consistently met and exceeded IFP goals through making genuine connections with customers to help them find exactly what they want.
  • Developed promotional strategies to increase sales volume.
  • Maintained up-to-date knowledge of store merchandise and policies.

Warehouse Worker and Orchard Hand

Monavale Blueberry
03.2024 - 04.2024
  • Exhibited exceptional attention to detail.
  • Provided assistance in loading and unloading containers.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Assisted with packaging fruits and vegetables for shipment or sale at local markets.

Education

High School Diploma -

Hillcrest High School
Hamilton, NZ
2023

Skills

  • POS System Knowledge
  • Available Nights / Weekends
  • Highly Motivated and Adaptable
  • Team Player
  • Customer Service
  • Enthusiastic and Vibrant Attitude

Additional Information

I have been actively involved within different councils within school being, Environment Council, Cultural Council and Events Council. Being within these councils reinforced me to take upon different roles and get things done in groups as well as within a specific timeline. I believe it has also allowed me to understand how to work and engage with different people to achieve a good outcome.

Timeline

Sales Associate

Lighting Direct
04.2024 - 06.2024

Warehouse Worker and Orchard Hand

Monavale Blueberry
03.2024 - 04.2024

Retail Hospitality

Montana
02.2024 - Current

High School Diploma -

Hillcrest High School

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Francesca Shaw