Beatrice Vailahi
Auckland,AUK
Summary
Dedicated and detail-oriented professional with a robust background in healthcare administration and customer service. I possess strong organizational, communication, and interpersonal skills, complemented by a solid educational foundation in medical and business administration. My diverse experience in both volunteer and professional roles has equipped me with the ability to thrive in fast-paced environments while maintaining a focus on quality patient care and administrative efficiency. I am passionate about contributing to a team that values collaboration, growth, and the well-being of individuals in the community.
Overview
4
4
years of professional experience
Work History
Second in Charge, Legacy Programme
Supporting Women’s Group
Glendowie
07.2020 - Current
- Planned and supervised daily prayer groups, fostering a supportive community environment
- Assisted in leadership and coordination of program activities to align with organizational goals and objectives.
- Developed and nurtured participant relationships, driving engagement and active involvement in program initiatives.
Personal Assistant, Data Entry Role
Middlemore Hospital
04.2022 - 01.2023
- Provided comprehensive administrative support within a high-volume healthcare environment, ensuring efficient operations and effective communication among staff
- Managed data entry tasks with a high degree of accuracy, contributing to the integrity of patient records and departmental documentation
- Assisted in the preparation of reports and presentations, streamlining processes to enhance departmental efficiency.
Data Entry Clerk, Intensive Critical Care Support Area
Middlemore Hospital
- Collaborated with healthcare professionals to maintain accurate and up-to-date patient records, ensuring compliance with hospital policies and regulations
- Utilized electronic health record systems to input and retrieve patient information, enhancing the quality of care provided to patients.
Volunteer, Administration Role
Superclinic
- Acquired healthcare administration experience through volunteer work and provided administrative support to staff
- Contributed to the smooth operation of clinic through assisting in patient scheduling, record management, and general office duties.
Customer Service Representative
Liquid Aloha Express Car Wash
Pearl City, Hawaii
- Delivered exceptional customer service in a fast-paced environment, addressing customer inquiries and resolving issues promptly
- Developed strong communication and problem-solving skills while managing customer interactions and ensuring satisfaction.
Education
Study And Career Preparation Nursing (Level 4) - Pathway Into Nursing
Manukau Institute of Technology
Auckland, NZ01.2023
NZ Certificate in Business Administration & Technology (Level 4) - Medical Administration
Manukau Institute of Technology
Auckland, NZ01.2023
NZ Certificate in Business Administration & Technology (Level 3) -
Te Wananga O Aotearoa
Auckland, NZ01.2018
NZ Certificate in Computing (Level 2) - Information Technology
Skills Update
Auckland, NZ01-2007
High School Diploma -
Youth Challenge Academy
Auckland, NZ01.2005
Skills
- Team building and development
- Action planning
- Mentoring and Coaching
- Interpersonal Relationships
- Strong Work Ethic
- Effective Organization
- Small Group Facilitation
- Records Management
- Critical Thinking
- Sermons preparation
- Time Management
- Relationship Building
Volunteer Experience
Maternity Administration Ward at Middlemore Hospital where my role was to assist with administrative tasks, patient record management and supporting staff in the maternity ward. During my volunteering experience I have engaged with patients and families, providing compassionate support as needed.
References
Salote Panapa
Lecturer - Te Wananga O Aotearoa
salote.panapa@twoa.ac.nz
0272948734
Puhi Kara
Social Worker - Family Start
021549337
Anna Lisa Ngatai
Mentor - Legacy
02041304808
Affiliations
- Currently engaged in a mindfulness course
Languages
Tongan
Native/ Bilingual
Timeline
Personal Assistant, Data Entry Role
Middlemore Hospital
04.2022 - 01.2023
Second in Charge, Legacy Programme
Supporting Women’s Group
07.2020 - Current
Data Entry Clerk, Intensive Critical Care Support Area
Middlemore Hospital
Volunteer, Administration Role
Superclinic
Customer Service Representative
Liquid Aloha Express Car Wash
Study And Career Preparation Nursing (Level 4) - Pathway Into Nursing
Manukau Institute of Technology
NZ Certificate in Business Administration & Technology (Level 4) - Medical Administration
Manukau Institute of Technology
NZ Certificate in Business Administration & Technology (Level 3) -
Te Wananga O Aotearoa
NZ Certificate in Computing (Level 2) - Information Technology
Skills Update
High School Diploma -
Youth Challenge Academy
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