Beau Louis Takapu
Auckland,AUK
Summary
Dynamic professional with a friendly, positive attitude and proven problem-solving skills. As a Triage Lead at Vinnies Tamaki Makaurau, I excelled in fostering teamwork and collaboration, enhancing operational efficiency. My critical thinking abilities and effective communication led to improved team productivity and successful project outcomes.
Overview
20
20
years of professional experience
Work History
Triage Lead
Vinnies Tamaki Makaurau
6a Henderson Place Onehunga 1061
03.2020 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Planned, designed, and scheduled phases for large projects. Ready to Rent workshop ( MSD) Christmas Shoebox gifts
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Fashion Designer
BEAU LOUIS TAKAPU LTD
1/9 Plunket Road Mount Eden
01.2015 - Current
- Worked closely with production teams to ensure high-quality manufacturing and timely delivery of products.
- Developed and maintained relationships with suppliers, vendors and other industry professionals to stay informed about new developments and resources available.
- Conducted fittings and adjusted designs to produce comfortable and appealing final products for clients.
- Established a positive work culture by fostering open communication and providing constructive feedback; driving continuous improvement and creative growth within the team.
- Mentored junior designers, fostering a supportive work environment that encouraged creativity and innovation.
- Organized and participated in fashion shows, generating significant media attention and industry recognition.
- Participated in international trade shows to expand the brand''s reach into new markets successfully
- Collaborated with marketing teams for successful campaign launches, resulting in increased sales.
- Mentored junior designers, fostering culture of innovation and continuous improvement within design team.
- Spearheaded charity initiative by designing exclusive line, with proceeds going to support local communities, bolstering brand loyalty and social responsibility.
- Developed unique fabric patterns and textures, setting new industry standards for quality and creativity.
- Oversaw successful execution of fashion shows, from conceptualization to runway presentation, boosting brand image.
Store Manger
WORLD Brand
60 Tyler Street, Britomart Precinct, Auckland 1010
06.2015 - 06.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Pulbic Relations Officer
Loomis Group
345 Spear Street, San Francisco, Ca 94105
08.2005 - 09.2009
- Executed social media plans to create cohesive online presence.
- Provided internal communication support, facilitating information flow among employees and departments.
- Supported executive leadership by crafting speeches and presentations that effectively communicated company values and vision.
- Managed crisis communications, effectively mitigating potential damage to the company''s image.
- Forged strong media relationships to further public relations goals.
- Monitored media coverage closely, analyzing trends and making recommendations for future strategies.
- Developed campaigns to increase public awareness of company and engage customers.
- Contributed to overall business growth through well-executed public relations efforts aligned with corporate goals.
- Assisted in building a strong social media presence, creating content that resonates with target audiences.
- Assisted with marketing strategy development to increase public awareness and customer engagement.
- Implemented content editorial calendar to plan marketing campaigns and manage content.
- Maintained an up-to-date database of relevant contacts in media outlets for easy access during outreach efforts.
- Secured positive media coverage for the organization, pitching stories to journalists and editors.
- Produced and distributed brochures, newsletters and press kits.
- Managed media relations for organizations to produce successful results.
Education
Bachelor of Fine Arts - Fashion Design
Whitecliffe College of Arts, Design, Fashion&Tech
67 Symonds Street, Graftion, Auckland 101008-2014
Bachelor of Communications - Public Relations
University of San Francisco
2130 Fulton Street, San Francisco, Ca07-2004
Associate's Degree - Accounting
Skyline Community College
3300 College Dr, San Bruno, CA 9406608-2001
Skills
- Supportive team-oriented mindset
- Cross-functional teamwork
- Service excellence
- Strategic issue analysis
- Logical evaluation
Timeline
Triage Lead
Vinnies Tamaki Makaurau
03.2020 - Current
Store Manger
WORLD Brand
06.2015 - 06.2019
Fashion Designer
BEAU LOUIS TAKAPU LTD
01.2015 - Current
Pulbic Relations Officer
Loomis Group
08.2005 - 09.2009
Bachelor of Fine Arts - Fashion Design
Whitecliffe College of Arts, Design, Fashion&Tech
Bachelor of Communications - Public Relations
University of San Francisco
Associate's Degree - Accounting
Skyline Community College