Becca M Mara
Auckland,New Zealand
Summary
Im becca, I love people and being around a positive energy environment I enjoy a few challenges but I'm a quick learner and always find a way to overcome any obstacle. I'm pretty tech savvy and know my way around a computer or any type of tech. I speak fluent English and am quite confident answering and making calls to clients. I also fit/healthy so I can always help move something heavy if needed. I would hope to get a full time position with you to start a new journey in people oriented organisations. I've also hope to maybe climb the ladder and work for a higher opportunity if granted.
Overview
8
8
years of professional experience
Work History
Waitress
Advieh
01.2024 - Current
- Worked closely with a Front of house, bar and kitchen team to provide a amazing streamline service and interconnected guest experience.
- Supported the F&B team to provide amazing service to our guest and making sure the dining experience is unforgettable from the moment of arrival
- Kept on top of knowledge of the menu, daily specials or changes. Confidently answered questions and Confidenly dealt with allergies/dietary restrictions with no issues for guests
- Up sold menu/bar items with techniques taught to increase profit and to make a more memorable dining experience.
- Served food and drinks with attention to the details. Explaining garnishing or details presented in the item.
- Memorized activities or upcoming events to confidently answer any questions from our traveling nz or our international guests.
- Kept a liasion with the concierge team to allow a stream line service for guest who stay in house and dine in the resurant. Who could need help with actives ideas or directions around the city.
- Stayed up to date with all online trainings and heath and saftey standards. Allowing a better understanding of our guest and thier expectations.
TEACHER AID
Wairua Valley Special School
03.2022 - 12.2023
- Supported student learning objectives through personalized and small group assistance
- Assisted teachers with classroom management and document coordination to maintain positive learning environment
- Assisted teachers with supervision and care of group of 20 children
- Promoted physical, mental and social development using classroom games and activities
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes
PRIVATE NANNY
Private Home
03.2022 - 01.2023
- Organized and cleaned home after activities by picking up toys and straightening up play room
- Built positive and nurturing environments to support child social and emotional growth
- Played games, worked on puzzles and read books to young children
- Prepared healthy, age-appropriate snacks and meals
SUPPORT WORKER
IDEA Services
11.2019 - 03.2022
- I was seconded into position of scheduling coordinator as i have great people skills and am a fast learner
- Gathered employee data to develop fortnightly work schedules, enabling proper staffing for all departments for each shift
- Scheduled 24 hour shifts for over 300 staff service personnel on a biweekly services
DISABILITY SUPPORT WORKER
Private Home
04.2017 - 11.2019
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Visited home environments to help clients develop life, technical and job skills
- Handled clients safely and appropriately to minimize risk of physical injury
- Identified, recorded and enlisted data for prescribed toilet training regimen
- Implemented prescribed behavioral skills training to reduce problem behavior
- Worked with this client at the same time as i worked with spectrum care
- Was given the senior career as i had been working their the longest and had the most experience with people with autism
SUPPORT WORKER
Spectrum Care
04.2017 - 10.2019
- Worked with children and parents to closely monitor and record social, behavioral and academic growth
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients
- Provided high level of physical support by lifting, adjusting and moving clients
- Kept detailed daily logs with care actions, patient behaviors and all incidents
- Provided safe mobility support to help patients move around personal and public spaces
- Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed
CUSTOMER SERVICE
Bunnings Warehouse Glenfield
09.2016 - 02.2017
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints
- Maintained clean and organized appearance for all restaurant areas to attract and retain customers
- Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures
Education
High School Diploma - Gained University entrance
Glenfield College
Glenfield, AUKInternal Learning - Courses completed at Idea Services
Idea Services
Auckland, AUK09.2019
Skills
- English
- Daily living support
- Patient Care
- Medication Administration
- Crisis Intervention
- Cleaning
- Meal Preparation
- Bathing
- Team Building
- Scheduling
- Medication Organization
- Grooming Support
- Daily living assistance
- Leadership
- Documentation skills
- Appointment management
Timeline
Waitress
Advieh
01.2024 - Current
TEACHER AID
Wairua Valley Special School
03.2022 - 12.2023
PRIVATE NANNY
Private Home
03.2022 - 01.2023
SUPPORT WORKER
IDEA Services
11.2019 - 03.2022
DISABILITY SUPPORT WORKER
Private Home
04.2017 - 11.2019
SUPPORT WORKER
Spectrum Care
04.2017 - 10.2019
CUSTOMER SERVICE
Bunnings Warehouse Glenfield
09.2016 - 02.2017
High School Diploma - Gained University entrance
Glenfield College
Internal Learning - Courses completed at Idea Services
Idea Services
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