Becky Le
Onehunga,AUK
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Technical Officer - Fraud Unit
Ministry Of Social Development
11.2022 - Current
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Investigated low-profile cases, achieving 6.5 cases per month with exceptional precision and high standards, surpassing peers.
- Ensured compliance with legal regulations during investigations, minimizing risk for litigation or procedural errors.
- Support Investigators to analyze data and systems.
- Processing debts with 100% accuracy for prosecution.
Case Manager
Ministry Of Social Development
11.2016 - 11.2022
- Well managed responsibility of managing large portfolios with accuracy where Quality being a standard practice, dealing with people of different cultures and communities in New Zealand
- Coaching clients, offering options and advice to make sure they get their full and correct entitlement as well as supporting them into sustainable employment to achieve financial independence
- Working calmly under constant pressure, ability to multitask and meet tight guidelines
- Liaison with internal and external stakeholders such as different providers, Police, Corrections, and Work brokers to assist placement of our clients into workforce
- Built rapport with clients of all ages and nationals to motivate and create steps towards achieving their goals
- Ability to demonstrate problem solving skills and sound independent judgement with capability to think and act strategically.
Volunteer
Victim Support NZ
01.2016 - 01.2018
- Dealt with complex cases and situations to help victims overcome life crises
- Being the bridge between the Victims and other Networks such as SHINE, Police, Work and Income, and the Court.
Education
Diploma in Leadership (Level 5) -
ASPIRE, NZQA
2020
National Certificate in Public Sector Service (Level 4) -
UPSKILL
2019
Criminology and Statistics -
UNIVERSITY OF AUCKLAND
2015
Skills
- Teamwork
- Relationship Management
- Take Initiative
- Problem solving
- Interpersonal skills
- Organisational skills
- Highly developed communication
- Report Writing
- Clean, full driver's license
Languages
Vietnamese
Native or Bilingual
References
Available upon requests
Timeline
Technical Officer - Fraud Unit
Ministry Of Social Development
11.2022 - Current
Case Manager
Ministry Of Social Development
11.2016 - 11.2022
Volunteer
Victim Support NZ
01.2016 - 01.2018
Diploma in Leadership (Level 5) -
ASPIRE, NZQA
National Certificate in Public Sector Service (Level 4) -
UPSKILL
Criminology and Statistics -
UNIVERSITY OF AUCKLAND
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