Menushi Kavindya Senevirathne
Auckland,AUK
Summary
Polite and professional candidate successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.
Overview
1
1
year of professional experience
Work History
Assistant Restaurant Manager
KFC Restaurant
01.2023 - Current
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
- Evaluated operational procedures for efficiency improvements while maintaining the highest standards of guest experience excellence.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of Accounting - Accounting
Manukau Institute of Technology
2028
Skills
- Customer Service
- Active Listening
- Patience and Empathy
- Time Management
- Strong Communication
- Product Sales
Languages
English
Full Professional
Timeline
Assistant Restaurant Manager
KFC Restaurant
01.2023 - Current
Bachelor of Accounting - Accounting
Manukau Institute of Technology
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