Begum Razhia Naaz
Auckland
Summary
Dedicated professional with experience at Lebank Dental, excelling in housekeeping and customer service. Proven ability to maintain sanitary environments and foster teamwork, ensuring guest satisfaction. Skilled in adhering to safety protocols and enhancing operational efficiency through collaboration. Committed to delivering exceptional results while supporting team objectives.
Overview
11
11
years of professional experience
Work History
Housekeeper
Lebank Dental
02.2025 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Adhered to professional house cleaning checklist.
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
Sales Girl
Babasiga Fuel Distribution
01.2015 - 07.2020
- .Demonstrated thorough knowledge of products offered at the store while assisting customers in making informed purchasing decisions.
- Provided exceptional customer service by attentively listening to concerns, offering solutions, and ensuring overall satisfaction before completing each transaction.
- Maximized revenue by effectively upselling products and suggesting complementary items.
- Accepted and processed product returns.
- Managed inventory levels to ensure adequate stock availability for peak selling periods.
- Enhanced customer satisfaction with attentive service and prompt resolution of complaints.
- Maintained a clean, organized store appearance to uphold company standards and enhance the shopping experience for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
No Degree -
Savusavu Secondary School
FijiSkills
- Teamwork
- Housekeeping
- Customer service
- Kitchen cleaning
- Safety protocols
- Hardworking
- Team support and collaboration
Languages
Hindi
Full Professional
English
Elementary
Timeline
Housekeeper
Lebank Dental
02.2025 - Current
Sales Girl
Babasiga Fuel Distribution
01.2015 - 07.2020
No Degree -
Savusavu Secondary School
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