Belinda Chen
Auckland,AUK
Summary
Customer-oriented General Manager with 20 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
21
21
years of professional experience
Work History
General Manager
ATHOME Co., Ltd
Anhui, Hefei
12.2021 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Oversaw product development initiatives from concept through completion stages.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
Sales Manager and General Manager Assistant
Anhui Arts and Crafts Imp. And Exp. Co., Ltd.
Anhui, Hefei
01.2020 - 12.2021
- Developed and implemented sales strategies to increase market share.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Sales Manager
Anhui Arts and Crafts Imp. And Exp. Co., Ltd.
Anhui, Hefei
07.2003 - 12.2020
- Researched potential customers using various sources such as public records, web searches.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Organized trade shows and other events as a means of increasing visibility in the marketplace.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Negotiated contracts with suppliers to achieve cost savings without compromising quality standards.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Education
Bachelor of Science English -
Anhui University
Anhui, China07-2003
Skills
- Performance Improvements
- Cost Analysis And Savings
- Expense Control
- Product Development
- Staff training/development
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
General Manager
ATHOME Co., Ltd
12.2021 - Current
Sales Manager and General Manager Assistant
Anhui Arts and Crafts Imp. And Exp. Co., Ltd.
01.2020 - 12.2021
Sales Manager
Anhui Arts and Crafts Imp. And Exp. Co., Ltd.
07.2003 - 12.2020
Bachelor of Science English -
Anhui University
Similar Profiles
Shawna DeJong R.N.Shawna DeJong R.N.
District Care Coordinator at Ontario Health AtHomeDistrict Care Coordinator at Ontario Health AtHome
Catherine AntonyCatherine Antony
Patient Care Team Assistant at Ontario Health athomePatient Care Team Assistant at Ontario Health athome
Rebecca BourkeRebecca Bourke
Care Coordinator at Ontario Health atHomeCare Coordinator at Ontario Health atHome