Dynamic professional with a proven track record in contract administration at G J Gardner Homes Taranaki, enhancing client relationships and streamlining processes for efficiency. Skilled in contract negotiation and project support, with exceptional interpersonal communication abilities. Achieved significant improvements in contract portfolio management and office operations, demonstrating a keen eye for detail and a commitment to excellence.
Overview
20
20
years of professional experience
Work History
Contract Administrator
G J Gardner Homes Taranaki
05.2017 - Current
Monitored incoming contracts and service agreements for correct pricing and information.
Maintained strict confidentiality of sensitive information while handling sensitive client contracts.
Enhanced client relationships by providing exceptional support during the contract negotiation process.
Tracked contract milestones and updated stakeholders to facilitate project progress.
Ensured timely execution of contracts by closely monitoring deadlines and coordinating efforts with internal teams.
Stored and filed contract documents in orderly, organized systems.
Streamlined contract processes by implementing efficient tracking and organization systems.
Drafted, reviewed and revised contracts for accuracy and completeness.
Managed high-value contracts with a keen eye for detail, identifying discrepancies and inaccuracies before finalization.
Developed comprehensive reporting tools for effective management of contract portfolios.
Actively participated in continuous improvement initiatives aimed at enhancing the effectiveness of contract administration processes.
Assisted in the development of standard operating procedures, improving overall efficiency within the Contract Administration department.
Facilitated communication between involved parties to enable timely contract sign-off.
Adhered to legal and contractual requirements for compliant contract processes.
Coordinated cross-functional efforts to ensure smooth transition from contract negotiation to project implementation stages.
Organized and updated databases, records and other information resources.
Identified opportunities to streamline processes and improve office operations and efficiency.
Improved office operations by automating client correspondence, record tracking and data communications.
Assisted in meeting deadlines by prioritizing high-impact tasks and coordinating efforts among team members.
Streamlined document control processes by implementing efficient electronic filing systems.
Managed the transition from paper-based to digital document storage, reducing physical storage needs and improving accessibility for remote teams.
Receptionist Administrator
Creative Curtains And Interiors
01.2013 - 05.2017
Answered incoming calls, directing clients to individuals addressing specific needs.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Handled complaints and questions, and re-directed calls to other team members.
Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Acted as first point of contact and set appointments for prospective clients.
Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
Oversaw office equipment maintenance to support continuous and uninterrupted operations.
Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
Monitored visitor access and maintained situational awareness to promote on-site security and safety.
Scheduled initial and return appointments for Type clients, adhering to internal policies while accommodating individual customer needs.
Collaborated with team members on various projects to achieve department goals and improve overall efficiency.
Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
Facilitated seamless business operations by acting as a liaison between clients/vendors/staff when necessary for conflict resolution or problemsolving.
Organized spaces, materials and catering support for internal and client-focused meetings.
Completed bi-weekly payroll for Number employees.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Meat Process Worker
ANZCO Foods
06.2011 - 01.2013
Demonstrated adaptability by quickly adjusting to changes in work schedules or job assignments based on fluctuating production demands.
Assisted in the training of new staff, providing guidance on proper procedures and equipment handling techniques.
Increased overall productivity with thorough equipment maintenance, timely cleaning, and regular sharpening of tools.
Contributed to a positive work environment by maintaining clear communication channels and promoting teamwork among colleagues.
Enhanced product quality through consistent compliance with hygiene and sanitation regulations.
Performed daily equipment checks, identifying potential issues and coordinating with maintenance staff for timely repairs.
Conducted routine inspections of incoming raw materials, ensuring optimal freshness and quality before processing began.
Maintained high standards for product presentation by consistently following company guidelines for packaging and labelling procedures.
Supported team members in achieving daily production targets by collaborating effectively and sharing best practices.
Cafe Manager
Mudbay
01.2009 - 06.2011
Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
Delivered excellent customer service experiences by addressing concerns promptly and professionally.
Trained cafe employees to consistently exceed customers' expectations and provide superior service.
Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
Cafe Manager
Waiau Estate Winery
01.2007 - 01.2009
Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
Delivered excellent customer service experiences by addressing concerns promptly and professionally.
Trained cafe employees to consistently exceed customers' expectations and provide superior service.
Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
Childcare Assistant
Bubbles Education Centre
01.2005 - 12.2007
Supervised free play and other activities to keep children safe.
Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
Assisted with meal preparation and feeding to meet children's dietary needs.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
Boosted children''s cognitive development with age-appropriate educational games and activities.
Read and told stories to promote and support overall language development.
Monitored children's progress and identified areas of improvement.
Established positive relationships with parent to collaboratively promote child's wellbeing.
Supported early language development through storytelling, songs, and interactive conversations with children.
Maintained daily records of children's individual activities, behaviours, meals, and naps.
Maintained child-friendly environment by allowing frequent access to outdoor activities.
Collaborated with other childcare professionals to continuously improve the quality of care provided to children.
Helped with creation of age-appropriate activities to keep children positively engaged.
Assisted in monitoring children''s progress by conducting regular observations and assessments as needed.
Implemented creative learning strategies to engage children and promote their intellectual growth.
Engaged with children individually to encourage physical activity and academic curiosity.