Belinda Smith
Stoke,NSN
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 4 years of experience. Willing to go above and beyond for a company that has just as much empathy and care about those that tare in their care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Support Worker
Florence Nightingale Health Center
11.2023 - Current
- Enhanced quality of care for clients by providing personalized support and assistance with daily living activities.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Support Worker
Nurse Maude
05.2021 - Current
- Providing in home assistance and care to those who require help, due to age or other circumstances
- Involving but not limited to: Driving to clients' homes from Atawhai through to Wakefield
- Providing support for dressing, showering and washing
- Making meals form breakfast through to dinners
- Medication support
- Providing security checks for those with reduced memory
- Use of equipment, including hoists, sara steady and slide sheets
- Documenting using phones provided by the company.
- Enhanced quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Wellness Partner
The Wood Retirement Village
02.2023 - 11.2023
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Enhanced quality of care for clients by providing personalized support and assistance with daily living activities.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Created, prepared, and delivered reports to various departments.
- Collaborated with other professionals to plan and coordinate care for clients.
- Documented client progress and activities in accordance with agency policies and procedures.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Participated in professional development and training opportunities to enhance clinical skills.
- Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
Education
Level 2 in Health And Wellbeing - Level 2 Health & Wellbeing
My Skill (Online Study)
Nelson05.2024
High School Diploma -
Mirani State High School
Australia 01.2001
Skills
- Teamwork
- Creative Thinking
- Empathy
- Communication Skills
- Technologically Adapt
- Quick Learner
- Community Care
- Daily living support
- Meal Planning
- Client Advocacy
- Individualized support
- Family engagement
- Data Entry and Reporting
Certification
- Full Driver's license
- Level 2 in Caring & Support
Timeline
Support Worker
Florence Nightingale Health Center
11.2023 - Current
Wellness Partner
The Wood Retirement Village
02.2023 - 11.2023
Support Worker
Nurse Maude
05.2021 - Current
Level 2 in Health And Wellbeing - Level 2 Health & Wellbeing
My Skill (Online Study)
High School Diploma -
Mirani State High School
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