Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bella-Rose Edwards

Whangarei,Northland

Summary

Dynamic Front of House Employee at Turmeric Indian Restaurant, recognised for exceptional customer service and a strong work ethic. Successfully managed high-pressure situations while maintaining service excellence. Proficient in reservation management and cash handling, fostering a welcoming atmosphere that enhanced guest experiences and built lasting relationships. Adaptable team player committed to operational efficiency.

Overview

1
1
year of professional experience

Work History

Front of House Employee

Turmeric Indian Cuisine
02.2024 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
  • Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
  • Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
  • Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Education

NCEA Level 2 -

Whangarei Girls High School
Whangarei

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Multitasking and organization
  • Reservation management
  • Money handling
  • Complaint handling
  • Stock management
  • Adaptability and flexibility
  • Guest service
  • Food and beverage service
  • POS system use

Timeline

Front of House Employee

Turmeric Indian Cuisine
02.2024 - Current

NCEA Level 2 -

Whangarei Girls High School
Bella-Rose Edwards