Bellaviness Potter
Swanson,AUK
Summary
I am a year 13 Massey High student, Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. I am available for work during after school hours (5:30pm-11pm) through weekdays, or any hours during weekends.
References:
Marius De Geest - 0212227764
Gaylene Thompson - 0211333713
Bronson Potter - 02108381258
Overview
1
1
year of professional experience
Work History
Front of House Team Member
Carls Jr
01.2023 - Current
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered fast, friendly and knowledgeable service.
- Followed policies and procedures to meet or exceed established performance requirements.
- Educated customers on special pricing opportunities and company offerings.
- Completed orders by making specialty shakes and ice cream desserts.
- Replenished items to maintain stock availability.
- Worked nights, weekends and holidays and maintained calm, pleasant demeanor.
- Kept drive-thru station well-stocked and organized to meet customer needs.
- Cleaned building floors by sweeping/mopping
Hospitality Team Member
School Cafe
02.2023 - Current
- Greeted guests and visitors upon arrival and determined how to be of assistance.
- Provided highest quality customer service standards by anticipating customer needs.
- Trained newly hired employees regarding company policies and procedures.
- Kept lobbies, hallways and common areas clean and organized.
- Retrieved prepared orders from kitchen areas and promptly delivered to guests.
- Brewed coffee and distributed to guests.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Wrapped, dated and labeled food items in storage for safety and freshness.
Education
Massey High School
274 Don Buck Road, Massey, Auckland 0614Skills
- Customer Service
- Friendly, Positive Attitude
- Dependable and Responsible
- Self-Motivated
- Credit and Cash Transactions
- Food Service
- Taking and Preparing Orders
- Safe Food Handling
- Cash Handling
- Reliable and Punctual
Timeline
Hospitality Team Member
School Cafe
02.2023 - Current
Front of House Team Member
Carls Jr
01.2023 - Current
Massey High School
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