Belle
Experienced Sales.
Summary
Young and vibrant Sales Professional with 10 years of experience. I am highly self-motivated. Successful at consistently delivering the highest quality service. Skilled at educating customers, introducing products, and upselling. Able to work in a team environment and also work independently. Track record of 9 years in the Automotive industry and won Dealership of the year in 2022.
Overview
11
11
years of professional experience
Work History
Sales Account Management
Wholesale/Avon Picture Framing Supplies
, Auckland
2023.06 - Current
- Review & monitor client monthly spend.
- Negotiate bulk sale prices and set new terms if necessary.
- Seek and investigate new opportunities to increase market share.
- Delivered exceptional account service to strengthen customer loyalty.
- Nurturing Key Accounts whilst managing New Accounts.
- Liaised between customers and Market Development Manager to deliver successful solutions.
- Main point of contact in matters relating to client concerns and needs.
- Problem solver and able to make decisions.
- Time Management.
Sales Consultant
East Auckland MINI Garage
Manukau
2022.06 - 2022.12
- Negotiation skills.
- Achieving sales targets.
- Provide outstanding Customer Service.
- Maintain own database – prospect and customer files.
- Provided continued customer support after closing sales.
- Generated leads for new sales through telephone and email contact with customers.
- General sales administrative tasks.
Sales Consultant
Kilburn Cars/Budget Car Sales & Auto Angels.
Ellerslie, Auckland
2015.09 - 2022.04
- Worked with fellow sales team members to achieve group targets.
- Overcame objections with successful product demonstrations and persuasive communication skills.
- Responded to inquiries from potential customers via email and telephone.
- Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
Customer Service Representative
Turners Car Auctions
Penrose, Auckland
2013.04 - 2015.09
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Answered customer questions and addressed concerns resulting in reduction in customer complaints.
Skills
- Positive Attitude
- People Skills
- Time Management
- Strategic Thinker
- On-site product demonstrations
- Product and Service knowledge
- Customer Focus
- Quick with emails or over the phone conversations
- Teamwork Skills
- Self-motivation
- Attention to Details
- Cold calling
Additional Information
Sarah Kilburn (Sales Manager at Kilburn Car)
Contact Number: 021 082 15311
Email address: sarah.nicholson@abg.com
Timeline
Sales Account Management
Wholesale/Avon Picture Framing Supplies
2023.06 - Current
Sales Consultant
East Auckland MINI Garage
2022.06 - 2022.12
Sales Consultant
Kilburn Cars/Budget Car Sales & Auto Angels.
2015.09 - 2022.04
Customer Service Representative
Turners Car Auctions
2013.04 - 2015.09