Ben Davies
Inglewood,New Zealand
Summary
Information Manager with expertise in digital data management and information systems strategy. Proven ability in strategic planning and team leadership, driving operational efficiency through innovative data management solutions. Demonstrated success in enhancing business growth and streamlining processes. Experienced in AWM administration and asset deterioration modelling.
Overview
34
34
years of professional experience
Work History
Asset Engineer
New Plymouth District Council
New Plymouth, Taranaki
08.2024 - Current
- Developed asset management strategies to optimize equipment lifecycle.
- Collaborated with cross-functional teams to ensure asset compliance and reliability.
- Evaluated and maintained asset performance using industry-standard methodologies.
- Conducted risk assessments to identify potential issues in asset operations.
- Created detailed reports on asset status and maintenance requirements.
- Implemented preventive maintenance programs to enhance asset availability.
- Analyzed data trends to inform strategic decisions regarding resource allocation.
- Conducted audits of asset components in order to identify potential problems or risks associated with them.
- Monitored the condition of critical assets through regular inspections and tests.
- Maintained detailed records relating to inspection results, repairs and replacements performed on assets.
- Managed asset portfolios to maximize returns and minimize risks.
- Developed strategic plans for asset acquisition and disposition.
- Created processes to ensure accurate tracking and reporting of all assets under management.
Asset Information Manager
Downer NZ
New Plymouth, Taranaki
04.2019 - 08.2024
- Managed information systems to streamline data access and sharing across departments.
- Developed strategic plans for data management and compliance with industry standards.
- Coordinated training sessions on new information management tools for staff members.
- Analyzed data trends to inform decision-making processes within the organization.
- Collaborated with cross-functional teams to enhance information workflow efficiency.
- Reviewed and updated policies related to information governance and usage guidelines.
- Facilitated regular audits of information systems to ensure accuracy and reliability.
- Developed and implemented strategies for improving information management systems.
Systems Administrator
eTime Limited
Christchurch, New Zealand
07.2017 - 04.2019
- Management of the application infrastructure on Microsoft’s Azure platform
- Upgrades and rollouts of development features
- Management of all VMs, network and security
- Configuration and patch management
- 2nd / 3rd Line support
- ETime is an education consultancy company supporting innovation in learning throughout New Zealand. eTime is the developer and provider of the Ultranet Learning Management System for schools.
- Restructure application infrastructure to be cost effective (ongoing)
Operations Manager
Dimension3 Learning Technology
Auckland, New Zealand
01.2016 - 07.2017
- Responsible for managing the Azure platform infrastructure for the application(s)
- Upgrades, rollouts and systems administration
- General management of the whole enterprise supporting the head office in Australia
- Implementation of ITIL framework
- Application scoping and design
- Agile development leader utilising Scrum
- Dimension3 is an education application provider that develops and manages the Touchstones Professional Development application for educators and education professionals in multiple countries.
- Implementation of ITIL framework
- Key role in purchase of and integration of 3rd party company
- Lead on acquiring Microsoft Bizspark funding
- Project management of application development using ITIL framework
Systems Manager
Watchdog Corporation
Auckland, New Zealand
08.2012 - 07.2014
- Operations Management of newly acquired web application
- Team leader for design, infrastructure and development teams
- Project management of client services
- Implementation of ITIL framework
- Support across the whole business including finance, HR and process development.
- Watchdog is an IT company primarily providing web filtering and security services to schools and businesses across New Zealand. Watchdog purchased Dataview to expand its service offering to schools and other educational institutions.
- Integration and implementation of newly acquired services and applications
- ITIL implementation
Operations Manager
CIRCLE
Sydney, Australia
01.2011 - 07.2014
- General and Operational management of CIRCLE group of companies
- Project management of internal and client services
- Legal and financial management of the CIRCLE group
- Strategic development of CIRCLE sales and business initiatives
- Management of all CIRCLE IT service delivery and infrastructure, Internal and external
- The Centre for Innovation, Research, Creativity and Leadership in Education is an executive agency that connects 1,750 educational organisations throughout Australia, New Zealand and the Asia-Pacific region.
- Project managed the purchase and integration of another company
- Project management of multiple sales and marketing initiatives
- Management of Annual Strategic plan development and implementation
CEO
Dataview Limited
Auckland, New Zealand
07.2007 - 08.2012
- Initially employed in Operations and Support, before being appointed CEO
- Financial, strategic, HR management
- Technical and client support
- 2nd / 3rd Line support on special projects
- Dataview is a web development company providing consultancy, project management, web application development and hosting services to SME’s across New Zealand.
- Project managed multiple client services
- Lead development and infrastructure teams in all projects
- Restructured company and service offerings to make profitable
- Business Project lead for Ministry of Education SMS-LMS initiative
- Took the company from severe debt to successful multi-million dollar sale
- Strategic restructure of business and services to provide focus and unique value
- Successful bids for Ministry of Education development project
- Event management (and MC) for 3 national educational conferences
Owner
Shoretech Limited
Auckland, New Zealand
07.2004 - 07.2007
- Management of the business
- Web design and development for local businesses
- General computer repairs and network support
- Shoretech was an internet café also providing web design, IT support services and PC / Server repairs and maintenance to local businesses.
- Successful sale of business
Field Technician / CSR
Mastercare Limited
London, United Kingdom
08.2001 - 03.2004
- Field technician repairing PC, servers, network devices for Dixons Stores Group customers
- Upgrades and rollouts to Dixons Stores Group stores for network infrastructure and Eftpos systems
- Mastercare is the service and support division of the Dixons Stores Group providing insurance, service and support to Dixons customers and internal stakeholders.
- Team member – nationwide rollouts of IT systems and installation of new networks, PC systems and POS systems across the Dixons Store Group
- Regularly in top of team leader boards for service achievements – number of callouts, time to complete etc
Self Employed
IT Consultant
07.1998 - 08.2001
- ECommerce development
- Hosting and management
- Assist businesses with implementing and utilising ecommerce.
- General infrastructure and network support
- Provided hosting, web design and other IT services to numerous businesses in the UK. Specialised in implementing eCommerce systems for SME’s including web development and integration with CRM.
- Numerous rollouts of new CRM and ecommerce services for businesses.
Digital Designer
Tech Direct
United Kingdom
10.1996 - 09.1998
- Design (DTP) of monthly 64 page product catalogue
- Design and development of company website(s) and ecommerce services
- Design of all marketing and promotional material
- Carried out both chemical and digital printing
- Tech Direct is one of the UK’s largest IT resellers to both individuals and businesses in the UK.
- Moved printing services from inhouse chemical to digital printing provider
Design and Technical Support
Modular Management Systems
01.1994 - 01.1996
- Internal and external IT support and design services
- Design and development of marketing material
- Modular Management Systems was a consultancy providing management services to businesses.
Infantryman
8/9 Battalion – Royal Australian Regiment
01.1992 - 01.1994
- Learnt discipline, teamwork, first aid
- Completed Transport Drivers course – multi vehicle
- Completed Filed Signals course – radio and communications
- Served in the Infantry in the Australian Army – based in Queensland and NSW.
Education
Data Analyst NanoDegree - Data Analysis
Udacity
01.2018
ITIL Foundation -
APMG International
01.2012
CompTIA A+ Certification -
DSG UK
01.2001
CompTIA Network+ -
DSG UK
01.2001
Associate of Science - Diploma - Information Technology
Perth College
Perth11-1995
Certificate of Higher Education - History, Geography
Tuart College
Perth, Western Australia, Australia01.1995
High School Grad Certificate -
Mt Lawley Senior High School
01.1991
Skills
- Asset Management
- Data analysis
- Information governance
- Maintenance planning
- Risk assessment
- Predictive maintenance
- Life cycle assessment
- Physical infrastructure management
- Cloud infrastructure management
- Web design & development
- Ruby, Python
- Javascript
- Data Analysis
- Jupyter
- SQL
- Project Management
- Team leadership
- Financial Management
- ITIL process implementation
- Strategic Planning
- Service Delivery
- High level Reporting
- Analysis
Work Type
Permanent
References
- Rob Sharp, Regional Manager, Fulton Hogan
- Chris Le Cren, Director, eTime Limited, 027 289 0910, chris@etime.co.nz
Hobbies and Interests
- All things tech related – from industry news and changes to science fiction and games
- Golf – playing, and most other sports – watching and supporting
Training
- 10/25, IPWEA Integrating Asset Management & Governance
- 09/24, IPWEA Asset Management Planning
- 06/22, AMDS Trainer
- 02/22, Junoviewer User & Admin
- 01/18, Multiple HSE Certificates (Confined Spaces, Working From Heights, Traffic Control etc)
- 08/18, Data Analyst Nano Degree, Udacity (near completion)
- 01/12, ITIL Foundation, APMG International
- 01/01, CompTIA A+ Certification, DSG UK
- 01/01, CompTIA Network+, DSG UK
- 01/98, Adobe Proficiency, Corps Business UK
- 01/98, Flash Development Certificate, Corps Business UK
Industry Experience
7 Years Asset & Information Management
20+ Years IT, Operations and Management
Personal Information
Date of Birth: 10/28/74
- Nationality: New Zealand Citizen
Timeline
Asset Engineer
New Plymouth District Council
08.2024 - Current
Asset Information Manager
Downer NZ
04.2019 - 08.2024
Systems Administrator
eTime Limited
07.2017 - 04.2019
Operations Manager
Dimension3 Learning Technology
01.2016 - 07.2017
Systems Manager
Watchdog Corporation
08.2012 - 07.2014
Operations Manager
CIRCLE
01.2011 - 07.2014
CEO
Dataview Limited
07.2007 - 08.2012
Owner
Shoretech Limited
07.2004 - 07.2007
Field Technician / CSR
Mastercare Limited
08.2001 - 03.2004
Self Employed
IT Consultant
07.1998 - 08.2001
Digital Designer
Tech Direct
10.1996 - 09.1998
Design and Technical Support
Modular Management Systems
01.1994 - 01.1996
Infantryman
8/9 Battalion – Royal Australian Regiment
01.1992 - 01.1994
Data Analyst NanoDegree - Data Analysis
Udacity
ITIL Foundation -
APMG International
CompTIA A+ Certification -
DSG UK
CompTIA Network+ -
DSG UK
Associate of Science - Diploma - Information Technology
Perth College
Certificate of Higher Education - History, Geography
Tuart College
High School Grad Certificate -
Mt Lawley Senior High School