Ben Francis
Christchurch,Somerfield
Summary
Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I've found my passion in Digital Marketing and want to get some formal education to add to my skillset with the hopes to work at an Agency one day.
Overview
9
9
years of professional experience
Work History
Instagram Content Creator & Manager
Hype Health
03.2023 - Current
- Applied current editing and photography tools to tell great stories.
- Created dynamic graphics and pieces to increase website and social media traffic.
- Implemented strategies and tactics to grow followers on social media channels.
- Developed original content using social listening and independent sources.
- Strengthened content through proofreading and editing.
- Identified target audiences to analyze characteristics, behaviour and media habits.
- Signed and maintained relationships with ambassadors for content.
SaaS (Gohighlevel) & Social Media Management
Snowball Effect Digital, Sole Trader
09.2022 - 03.2023
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Designed and implemented social media strategies to align with business goals.
- Sales calls and emails
Store Manager
Denny's Thirsty Liquor (Islington)
10.2020 - 03.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Raised awareness through our Facebook page and set up the promotional flyers to help our newly built store.
- Maintained relationships with sales reps
Copywriting & Social Media Content Creation
Sole Trader
09.2021 - 09.2022
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Developed marketing content such as emails, promotional materials, and advertisements for social media.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Designed and implemented social media strategies to align with business goals.
Bartender
The Swamp Tavern
09.2019 - 10.2020
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Building Assistant
JDG Construction
11.2018 - 09.2019
- Followed instructions from supervisor regarding daily job tasks and duties.
- Installed underfloor installation.
- Made sure the building site was always tidy and free of any immediate hazards.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
Merchandise Representative
Coca-Cola
11.2017 - 12.2018
- Stocked merchandise, and arranged according to size or colour.
- Answered store questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with stores to better uncover individual needs.
- Created huge promotional displays with a range of Coca-Cola products.
Plumbing Assistant
Aquacraft Plumbing
07.2017 - 10.2017
- Carried out sound lagging across 5 floors of the new hospital building.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Cleaning
Scanner Coordinator
Americold
01.2017 - 06.2017
- Assisted management with special projects to complete all tasks by deadlines.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Counted container orders with a special device which talks to the office computers, making sure the stock was going to the right places.
Plumbing Assistant
Aquacraft Plumbing
01.2016 - 11.2016
- Carried materials and tools from truck to properly set up job site.
- Measured and cut pipes according to project specifications under supervision of journeyman plumber.
- Unclogged sinks and toilets for customers using tools and drain cleaners.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Cleaned areas after our team had finished a job.
Food Service Worker
McDonald's
07.2014 - 12.2015
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
High School Diploma -
Christchurch Boys High School
Christchurch11.2015
Skills
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Research
- Instagram growth
References
Jordan Gawith: Owner of Hype Health
0220783798
Tracy Denny: Harcourt's Real Estate Agent
021760206
Timeline
Instagram Content Creator & Manager
Hype Health
03.2023 - Current
SaaS (Gohighlevel) & Social Media Management
Snowball Effect Digital, Sole Trader
09.2022 - 03.2023
Copywriting & Social Media Content Creation
Sole Trader
09.2021 - 09.2022
Store Manager
Denny's Thirsty Liquor (Islington)
10.2020 - 03.2023
Bartender
The Swamp Tavern
09.2019 - 10.2020
Building Assistant
JDG Construction
11.2018 - 09.2019
Merchandise Representative
Coca-Cola
11.2017 - 12.2018
Plumbing Assistant
Aquacraft Plumbing
07.2017 - 10.2017
Scanner Coordinator
Americold
01.2017 - 06.2017
Plumbing Assistant
Aquacraft Plumbing
01.2016 - 11.2016
Food Service Worker
McDonald's
07.2014 - 12.2015
High School Diploma -
Christchurch Boys High School
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