Ben Harington
Hataitai,WGN
Summary
Proven team player with a strong work ethic, demonstrated during my tenure at Wellington Indoor Sports. Excelled in providing exceptional customer service and maintaining high safety standards. Skilled in technical troubleshooting and efficient problem-solving, contributing to the successful execution of events and daily operations. Achieved notable improvements in customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Attendant
Wellington Indoor Sports
03.2022 - 10.2024
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Provided exceptional customer service by promptly addressing guest needs and requests.
- Assisted in training new attendants, sharing best practices and tips for efficient service.
- Greeted customers and offered them assistance.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Was responsible for daily opening and closing of the facilities
- Worked both independently and in a group to ensure the facilities were run efficiently and guest needs were met
Cashier
Night 'n' Day
12.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, eftpos, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Worked independently and in a group
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Event Staff Member
Hobby Zone - Armageddon
04.2023 - 04.2023
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Education
NZQA Level 6 Diploma - Screen Production
Whitireia WelTec
Wellington, NZ11-2024
Skills
- Strong Work Ethic
- Patience and understanding
- Team player attitude
- Reliability and punctuality
- Safety awareness
- Attention to detail
- Technical and practical troubleshooting and problem solving
Timeline
Cashier
Night 'n' Day
12.2023 - 03.2024
Event Staff Member
Hobby Zone - Armageddon
04.2023 - 04.2023
Attendant
Wellington Indoor Sports
03.2022 - 10.2024
NZQA Level 6 Diploma - Screen Production
Whitireia WelTec
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