Ben Simpson

• Handled customer relations, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent follow ups.
• Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
• Elevated brand visibility in the industry by coordinating with marketing to launch successful promotional campaigns.

• Guiding and instructing different crews on the installation and dismantling of various sized marquees.

• Manufacturing and maintenance of custom built furniture for weddings/special events.

• Creating and implementing furniture/lighting floor plans for weddings/special events.

• Organising logistics and staff scheduling for upcoming events.

• Aiding with the recruitment process of new staff members.

• Leading a team to exceed monthly targets and provide exceptional customer service in line with

company values.

• Extensive knowledge of target groups and the local market

• Provide thorough coaching to ensure both individual and team targets are met.

• Build and maintain a strong working relationship with internal departments particularly the fitness team.

• Create weekly and monthly reports by analysing KPI's against individual and team performance.

• Efficiently dealing with all new membership enquiries and being the first point of contact.

• Achieving daily and monthly KPI's to contribute to company targets

• Lead generation through both in reach and out reach projects working from own initiative

• Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.

Travelled Australia from 2014 to 2016

Jobs:

- Farm Maintenance

- Marquee Technician

- Landscaping