Summary
Overview
Work History
Education
Skills
Certification
References
Accomplishments
Timeline
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Ben Stewart Jackson

Ben Stewart Jackson

Rangiora,New Zealand

Summary

Dynamic Account Manager at Chemetall BASF with proven expertise in customer relationship management and technical communication. Successfully enhanced client satisfaction through tailored training and strategic sales proposals. Adept at problem-solving and building strong relationships, ensuring compliance and operational excellence in the chemical industry.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Account Manager

Chemetall BASF
10.2020 - Current
  • Cultivated strong relationships with clients in chemical industry to enhance satisfaction.
  • Prepared detailed quotes and proposals for customers interested in chemical products.
  • Trained clients on product usage and safety protocols to ensure compliance.
  • Maintained accurate records of sales activities and client interactions to track performance.
  • Utilized CRM software for effective lead tracking and customer relationship management.
  • Assessed customer needs, clarified technical information, and provided insights on products and promotions.

Grade 2 Flight Instructor

Airways Aviation Caloundra QLD, Australia
Caloundra, Australia
01.2019 - 01.2020
  • Instructed students on all aspects of aircraft operations, from pre-flight inspection to post-flight review.
  • Created lesson plans tailored to the individual student's objectives and level of experience.
  • Conducted flight reviews with current pilots to ensure safety and proficiency standards are met.
  • Incorporated new technology into the curriculum such as iPad apps or online resources.

Land Development Officer

Windsor Park Developments Ltd
01.2017 - 01.2019
  • Developed creative strategies for engaging new prospects for donations.
  • Assisted in proposal development for new projects, programs, and initiatives.
  • Prepared annual budgets and monitored expenses to ensure financial compliance.

Education

Aircraft Engineering

Air New Zealand
Christchurch, NZ
06-1995

Aviation

IAANZ
Christchurch, NZ

Skills

  • CFI flight training experience
  • Customer relationship management
  • Client training
  • Sales proposals
  • Account management
  • Aircraft engineering expertise
  • Technical communication
  • Attention to detail
  • Problem solving
  • Effective communication
  • Relationship building

Certification

  • NZCAA / CASA Commercial Pilot’s License
  • B CAT / GRADE 2 Instructor Rating
  • Aircraft Maintenance Engineer (AME)

References

REFERENCES Available upon Request

Accomplishments

  • Exceeded budget in my first year with Chemetall BASF.
  • Appointed Maintenance Controller and Chief safety Officer CRAC.

Timeline

Account Manager

Chemetall BASF
10.2020 - Current

Grade 2 Flight Instructor

Airways Aviation Caloundra QLD, Australia
01.2019 - 01.2020

Land Development Officer

Windsor Park Developments Ltd
01.2017 - 01.2019

Aircraft Engineering

Air New Zealand

Aviation

IAANZ

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Ben Stewart Jackson