Ben Westerlaken
Twyford
Summary
Friendly young man looking to get back into the workforce and excel in my roll. I have previous experience in the customer service industry, proficient in enhancing customer satisfaction and loyalty. Proven ability in cash handling and operating point-of-sales systems, combined with strong patience, empathy, and willingness to learn. I am committed to maintaining cleanliness and organization, thriving in that aspect.
Overview
9
9
years of professional experience
Work History
Service Station Attendant
Night N' Day @ Gull Omahu
Hastings, HKB
07.2023 - 08.2025
- Assisted in the handling of fuel pumps, ensuring safety for customers on a hazardous site.
- Handled cash transactions and processed payments accurately at point of sale (POS).
- Maintained cleanliness and organization of service station areas to a high standard.
- Assisted customers with inquiries and provided product recommendations to improve/drive sales.
Customer Service Representative
Domino's Pizza
Hastings, HKB
12.2016 - 07.2021
- Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
- Processed orders swiftly through POS system, ensuring orders are completed timely.
- Trained new staff on in-store procedures and customer service..
- Managed cash handling when closing store, maintaining accurate financial records.
Education
NCEA Level 3 -
Hasting's Boys High School
Hastings, NZ12-2020
Skills
- Cleanliness and organization
- Patience and empathy
- Customer service and assistance
- Operating cash register
Timeline
Service Station Attendant
Night N' Day @ Gull Omahu
07.2023 - 08.2025
Customer Service Representative
Domino's Pizza
12.2016 - 07.2021
NCEA Level 3 -
Hasting's Boys High School