Benedikt Kliem
Raglan,WKO
Summary
Highly-motivated german, with gastronomy experience and the desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A active, open and talkative person, ready to work in a social Enviroment.
Overview
1
1
year of professional experience
Work History
Guest Service Representative
Krystallpalast Varieté
Leipzig Central, Leipzig
07.2023 - 01.2024
- Resolved guest complaints in a professional manner.
- Provided assistance to guests throughout their stay.
- Maintained cleanliness of lobby area and front desk counter.
- Tracked inventory levels of supplies needed for front desk operations.
- Provided guidance to new team members on how to perform tasks correctly.
- Managed customer complaints and rectified issues to complete satisfaction.
- Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
- Built and maintained productive relationships with employees.
Education
High School Diploma -
Freies Gymnasium Naunhof
Naunhof06-2023
Skills
- Guest Complaint Resolution
- Professional Demeanor
- Guest Engagement And Assistance
- Guest Services
- Inventory Monitoring
- Greeting Customers
- Timely Complaint Resolution
- Guest Orientation
- Front Desk Management
- Fluent In english and german
- masters spanish to a certain level
- Guest Communication
- Multi-Tasking
Affiliations
- During my time in the historic mirror tent, I also took on a role on stage from time to time when there was pressure behind the scenes due to time problems or similar
- I have been playing piano and guitar for several years
- I gave the closing speech at our graduation ceremony. Even though I had forgotten the original speech at home, the improvised version left a lasting impression on the guests, which testifies to my adaptability
Languages
German
Native/ Bilingual
English
Professional
Spanish
Limited
Timeline
Guest Service Representative
Krystallpalast Varieté
07.2023 - 01.2024
High School Diploma -
Freies Gymnasium Naunhof
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