Benjamin Anderson

• Established strong relationships with customers, boosting sales and engagement.
• Developed a proper understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
• Worked to resolve customer issues/complaints to promote loyalty and care, further enhancing relationships.
• Communicated regularly with territory and regional managers for daily support and strategic planning for customers.
• Set up outlets to optimal presentation through relays, valancing and display activation to ensure better sales and interaction for the customer and the company.
• Sold in new product and promotions for customers on behalf of the company to meet KPI's and ensure success.
• Developed new skill sets to further expand arsenal within the company. (Valancing, Fridge Skins, Credit Care and Store Relays).
• Worked with other Sales Representatives to improve their routes and decrease workloads.

• Boosted sales performance for the company/my sales representative and managers by constantly changing and making displays for promoting products as well as keeping shop floor product full and presented nicely.
• Increased brand awareness through effective visual merchandising techniques and engaging promotional materials.
• Trained new team members on proper merchandising techniques, correct health and safety measures and taught them how to effectively work while creating a positive team culture in the workplace.
• Made sure to effectively follow safety requirements to reduce risk to health and safety within the workplace for myself and others.
• Provided a positive in-store experience for shoppers and workers by maintaining a clean, organised and attractive shop floor and stockroom.

• Operated pallet jacks and material moving equipment to receive and transport items from within the different sections of the warehouse.
• Consistently lifted materials weighing as much as 30 kilograms.
• Maintaining health and safety expectations in a potentially hazardous environment.
• Having an eye for details and potential discrepancies for orders and inwards to guarantee no errors are made.

Worked at a weight loss camp that was run through Camp America, with children aged 5-18, A high ropes course instructor for school students and an event organiser for functions at the venue.

Key responsibilities

· Maintaining proper health and safety of the individuals taking part in adventure courses was a key factor in making sure everything was running well.

· Making sure the electronic side of the events was running well behind the scenes as well as setting up events in a timely manner when needed.

Achievements

· Learning to lead a team in conducting events.

· Recognition at an awards ceremony at the end of camp for my personal contribution to helping the programme run.

· Gaining that extra bit of beneficial experience in working in a large team setting.

Specialised in selling electronic home products in the way of Televisions, Home Audio Systems, Gaming related products as well as Entertainment products such as DVDs and CDs.

Key responsibilities

· Keeping up to date with the latest and upcoming in products that would be supplied to the store as well as maintaining appropriate knowledge for sufficient customer assistance.

· Being capable of performing returns as well as processing repairs through the Solvup system.

Achievements

· Learning how to perform finance.

· Development of communication skills and improved interaction with customers.

· Learnt how to merchandise and organise displays for promotional setups.

· Boosting sales for services (Extended warranties etc) in my department.