Benjamin Harrington
Auckland,AUK
Summary
Dynamic Automotive Mechanic / Manager / Sales Person with a proven track record at Harris Road Tyre Power, excelling in relationship building and vehicle inspections. Leveraged sales expertise and team collaboration to enhance customer satisfaction and streamline operations. Skilled in negotiating and efficiently managing work orders, consistently delivering results beyond expectations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Automotive Mechanic / WOF / Manager / Sales.
Harris Road Tyre Power
03.2015 - Current
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted customers with prompt and polite support in-person and via telephone.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Ordered repair parts quickly to prevent delays in projects and repair work.
Automotive Mechanic / WOF Inspector
North Shore Compliance Centre
03.2013 - 03.2015
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Inspected and tested equipment to locate worn and damaged parts.
- Ordered repair parts quickly to prevent delays in projects and repair work.
Education
WOF Vehicle Inspector Certificate - Automotive Engineering
New Zealand Transport Agencey
Auckland Central / Online09-2014
Certificate in Automotive Engineering Level 4 - Automotive Engineering
Manukau Institute of Technology
Manukau, NZ05-2010
High School Diploma -
Howick Colledge
Howick, NZ12-2003
Skills
- Team support and assistance
- Inventory tracking
- Relationship building
- Team collaboration
- Sales expertise
- Upselling strategies
- Customer needs assessment
- Task delegation
Accomplishments
- Built and maintained a strong customer base through effective sales and upselling.
Certification
- Certificate Automotive Engineering Level 4.
- WOF Authorised Vehicle Inspector.
Languages
English
Native or Bilingual
Japanese
Elementary
Interests
Enjoying time with my little girl is my number one priority out of work In my free time I enjoy going to the gym, boxing and I am currently taking Japanese lessons
I have a keen interest in fixing vehicles in my spare time, fitness and self development
Timeline
Automotive Mechanic / WOF / Manager / Sales.
Harris Road Tyre Power
03.2015 - Current
Automotive Mechanic / WOF Inspector
North Shore Compliance Centre
03.2013 - 03.2015
WOF Vehicle Inspector Certificate - Automotive Engineering
New Zealand Transport Agencey
Certificate in Automotive Engineering Level 4 - Automotive Engineering
Manukau Institute of Technology
High School Diploma -
Howick Colledge
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