Benjamin Kim
Auckland,AUK
Summary
Passionate and hardworking with a drive to maintain a high level of professionalism. Always prioritising a can do attitude and works with eagerness to learn. Committed to overcoming professional challenges utilizing excellent time management and problem-solving skills. Handles high work volumes and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organisation skills.
Overview
5
5
years of professional experience
Work History
Vape Specialist
Vapemall NZ
Auckland, AUK
10.2022 - Current
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
Office Worker
YB Sushi
Auckland, AUK
11.2023 - 12.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Completed rosters, timesheets
- Handled payroll reports through MYOB.
- Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
- Ensured confidentiality of sensitive information by adhering to strict document management protocols.
Customer Service
Net Central Internet Cafe
Auckland Central
07.2019 - 02.2021
- Provided excellent customer service, resolving concerns promptly and professionally.
- Analyzed customer feedback and provided solutions to improve customer service.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Increased repeat business through exceptional customer service and relationship building.
- Exhibited excellent interpersonal communication skills
Education
Bachelor of Commerce - Accounting And Finance
University of Auckland
Auckland, NZ06.2024
Skills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Positive Attitude
- Advanced Communication
- File Organization
- Professionalism and Etiquette
- Scheduling and Planning
- Multitasking
- Effective Time Management
Additional Information
Served in the church band: 10 years
Experience in Church Youth Group:
- Clerk
- Treasurer
Experience in Church Young Adults:
- Vice-President
- Secretary
Drum Tutor: 2 years
Private Tutor: 1 year
Languages
English
Native or Bilingual
Korean
Full Professional
Timeline
Office Worker
YB Sushi
11.2023 - 12.2023
Vape Specialist
Vapemall NZ
10.2022 - Current
Customer Service
Net Central Internet Cafe
07.2019 - 02.2021
Bachelor of Commerce - Accounting And Finance
University of Auckland