Benjamin Mitchell
Bombay,Auckland
Summary
Highly-motivated employee with desire to take on new challenges. Easy to get along with, strong work ethic, adaptability, and exceptional interpersonal skills. Skilled at working effectively unsupervised and quickly mastering new skills with good attention to detail.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front of House Employee
Supercheap Auto
Pukekohe, Auckland
10.2023 - 04.2024
- Greeted customers, identified their needs and provided assistance with product selection.
- Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
- Processed returns and exchanges according to company policies while maintaining positive customer relations.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Tracked shipments of incoming goods, ensuring timely delivery of orders placed by customers.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Placed special orders or called other local stores to find desired items for customers.
Customer Service Representative
BP Oil
Bombay, Auckland
08.2022 - 02.2023
- Maintained an organized store environment by restocking shelves and organizing displays.
- Maintained accurate records of all transactions using POS software systems.
- Greeted customers, identified their needs and provided assistance with product selection.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
NCEA LEVEL 1,2. Numeracy,english,science. -
Hauraki Plains College
Ngatea, NZ05-2024
Skills
- Strong Work Ethic
- Point of sale systems
- Professionalism
- Cash Handling
- Time Management
- Adaptability
- Decision-Making
- Problem-Solving
- Well Rounded
- Responsible
- Attention to detail
Affiliations
- Amateur Bodybuilding
- Car Enthusiast
Languages
English
Native/ Bilingual
German
Limited
Accomplishments
- Ncea level 2 Business studies diploma
Certification
- Class 1 Restricted Drivers license
- Motorbike License
Timeline
Front of House Employee
Supercheap Auto
10.2023 - 04.2024
Customer Service Representative
BP Oil
08.2022 - 02.2023
NCEA LEVEL 1,2. Numeracy,english,science. -
Hauraki Plains College
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