Benjamin Wallis
Belmont,Lower Hutt
Summary
I have been working in Facilities for over 4 years. I am an outgoing and bubbly person who can interact with people from all backgrounds and ages. I have long-standing experience in customer service and hospitality. This has fostered and grown excellent time management and communication skills. I can adapt to different situations and tasks with ease and can complete such tasks with efficiency and to a high standard. My goals are to grow and foster the already established knowledge of Facilities and management skills that I have gained thanks to my current and past roles.
Overview
9
9
years of professional experience
Work History
Facilities Coordinator
PwC
01.2022 - Current
- My current role at PwC includes: Communicating clearly, respectfully, and efficiently with Partners and other Staff members
- Auditing and Reporting to Stakeholders and Partners on a Weekly, Monthly or Yearly basis
- Ensuring that all Finance-related actions are completed within the allocated period
- Handling the Health and Safety of the Site and Staff members
- The onboarding and training of the three Facilities Coordinators
- Overseeing the maintenance and upkeep of the Wellington Office and Regional offices
- Coordinating and Maintaining Relationships with Contractors and Vendors
- Overseeing the security of the Site and its Staff members.
Facilities Manager
Concentrix
08.2020 - 01.2022
- My current role at Concentrix includes: The handling of Concentrix's and the Client's corporate information
- Handling Concentrix's and the Client's different Procedures and Guidelines
- Communicating clearly, respectfully, and efficiently with Stakeholders and other Staff members
- Auditing and Reporting to Stakeholders on a Weekly, Monthly or Yearly basis
- Ensuring that all Finance-related actions are completed within the allocated period
- Handling the Health and Safety of the Site and Staff members
- Hiring and Training of the Facilities and Office Administrator
- Overseeing the maintenance and upkeep of the Site
- Coordinating and Maintaining Relationships with Contractors and Vendors
- Overseeing the security of the Site and its staff members.
Facilities and Office Administrator
Concentrix
03.2019 - 07.2020
- My current role at Concentrix includes: Ordering supplies for the Operation of the Site Communicating clearly, respectfully, and efficiently with all staff members
- The handling of the corporate information of the Client and Concentrix
- Booked and escorted Contractors and other visitors around the Site
- Handling of the site security
- Being the first point of contact for all staff and visitors
- The handling of Staff private and personal information and Staff folders.
Technically Support Advisor
Concentrix
07.2018 - 03.2019
- My current role at Concentrix includes: Handling the client’s multiple various products and services Serving customers (helping customer resolve there technically issues) Communicating clearly, respectively, and efficiently to customer The handling customer confidential information Recording accurate information of the technical issues for the clients The handling of Concentrix's and the client’s corporate information Following the company’s rules and procedures at all time Passing through customer’s complaints to the right line of business
Cafe Assistant
Karori Park Cafe
02.2015 - 07.2018
- My past role at Karori Park Café as a senior café assistant includes: Serving customers (fill out customers’ orders) Ordering supplies for running of the café Barista The making of cabinet and menu food The handling of money The opening and closing of the business day The training of new staff.
Education
Bachelor of Art Majoring in Cultural Anthropology -
Victoria University, Wellington
11.2016
Skills
- Time Management
- Customer service
- Contracts Management
- Knowledgeable in Microsoft Office Suite and iWork
- Clear and Precise Communication
- Complex Problem Solving
- Adaptability
- Repairs and Maintenance
References
- Shane Taylor, PwC
- Selaima Finau, Concentrix
Hobbies And Interests
- Cooking and Baking
- Gardening
- History
- Mixology
Timeline
Facilities Coordinator
PwC
01.2022 - Current
Facilities Manager
Concentrix
08.2020 - 01.2022
Facilities and Office Administrator
Concentrix
03.2019 - 07.2020
Technically Support Advisor
Concentrix
07.2018 - 03.2019
Cafe Assistant
Karori Park Cafe
02.2015 - 07.2018
Bachelor of Art Majoring in Cultural Anthropology -
Victoria University, Wellington
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