Benji Wang
Christchurch,CAN
Summary
Highly organized and detail-oriented team player with proven ability to efficiently manage multiple hospitality and travel projects with exceptional accuracy. Creative marketing professional armed with extensive industry knowledge and hands-on experience. Offers outstanding customer service and communication skills to deliver memorable experiences for clients. Adept at developing personalized itineraries tailored to individual preferences, driving high levels of repeat business. Skilled at leveraging diverse marketing strategies to effectively enhance brand exposure and customer engagement across various channels.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Tour Executive
Uptravel NZ
10.2023 - Current
- Managed tour group logistics effectively, ensuring timely departures and arrivals at all destinations.
- Provided exceptional customer service throughout the entire tour process, from initial inquiry to post-tour followup.
- Maintained accurate records of client information, enabling targeted marketing efforts and personalized service offerings.
- Developed strong partnerships with hotels and transportation providers, ensuring comfortable accommodations and reliable transport for clients.
- Developed customized itineraries tailored to individual client preferences, resulting in high levels of repeat business.
- Conducted thorough research on travel destinations, staying up-to-date on the latest trends and attractions.
- Guided groups of up to 20 people on scheduled tours.
Brand Manager - Ecommerce and Digital Marketing
Xi'an Lengquan Intelligent Technology Co., Ltd.
11.2022 - 06.2023
- Devised content strategy to effectively engage target audiences. Wrote and distributed press releases to increase brand visibility.
- Created and managed social media campaigns to increase brand engagement.
- Increased brand awareness by spearheading effective social media initiatives and influencer partnerships.
- Implemented comprehensive SEO strategy to improve search engine rankings for targeted keywords.
- Leveraged affiliate marketing partnerships to expand brand reach and generate additional sales opportunities.
Live Streaming Expert-TikTok
Xi'an Weiju Fanxing E-commerce Co., Ltd. | Cr
03.2022 - 12.2022
- Established clear protocols for pre-production planning and preparation to ensure successful broadcasts each time.
- Developed strong partnerships with influencers within the live streaming community to increase visibility.
- Boosted audience engagement by developing and implementing interactive live streaming strategies.
- Collaborated with content creators to produce attention-grabbing live events, resulting in increased viewership.
- Developed effective monetization strategies for clients' live streaming channels, increasing overall revenue.
Education
Master of Tourism Management - Tourism Management
Lincoln University
Lincoln, NZ05.2018
Bachelor of Advertising - Advertising
Hebei University
Hebei China07.2014
Skills
- Digital Marketing Strategy
- Content Development
- Social Media Campaigns
- Adobe Creative Suite
- Influencer Marketing
- Ecommerce Management
Certification
- P endorsement License, till 2029
reading, arts, hiking
I am an intellectually curious individual who pursues personal growth through a balanced approach of deep learning, physical activity, and artistic exploration.
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Elementary
English
Professional Working
Timeline
Tour Executive
Uptravel NZ
10.2023 - Current
Brand Manager - Ecommerce and Digital Marketing
Xi'an Lengquan Intelligent Technology Co., Ltd.
11.2022 - 06.2023
Live Streaming Expert-TikTok
Xi'an Weiju Fanxing E-commerce Co., Ltd. | Cr
03.2022 - 12.2022
Master of Tourism Management - Tourism Management
Lincoln University
Bachelor of Advertising - Advertising
Hebei University
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