BERETTA KEEFE
Wairoa
Summary
Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in a job well done.
Adept at handling commercial cleaning needs independently or with team members. Experienced professional with good time management and multitasking abilities as well as flexibility to handle customer requirements.
Reliable professional with background in facility maintenance and cleanliness. Known for high productivity levels and ability to efficiently complete tasks with precision. Skilled in operating cleaning machinery, chemical handling and safety protocols, and waste management practices. Excelling through strong organizational skills, adaptability, and teamwork to ensure environments are sanitary and welcoming.
Overview
14
14
years of professional experience
Work History
CLEANER
AFFCO Meat Freezing Works Wairoa
Wairoa
12.2016 - Current
- Ensured cleanliness of production areas, promoting safe working conditions.
- Operated cleaning equipment to effectively remove waste and debris.
- Sanitized frequently used areas and equipment, adhering to health regulations and company standards.
- Disinfected surfaces in accordance with health regulations and company standards.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Applying cold or hot water hose to the surface of area
- Using the correct chemicals such as acid and foamclaw for their appropriate use
- Applying acid onto the surface or objects, leaving on for 15-20mins before cold hosing off area
- Using a foamclaw liquid hose to foam area, leaving it for up to 15-20mins
- Scrubbed all equipment in the designated areas and surfaces.
- Sanitizing each area before final hose off
- Followed safety protocols to handle cleaning chemicals properly.
- Collaborated with team members to streamline cleaning processes efficiently.
- Assisted in training new staff on proper cleaning techniques and procedures.
- Performed routine inspections of work areas, ensuring compliance with cleanliness and safety standards.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Kept business entrances clean, tidy and professional in appearance.
- Followed safety processes for all manual and electric cleaning equipment.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Completed routine maintenance checks, notifying management of needed repairs.
- Inspected entire area for defects, ensuring readiness for next working day.
- Verified that all machinery was powered off to ensure safety.
Cleaner
NEW WORLD WAIROA
Wairoa
03.2017 - 07.2017
- Cleaning offices/toilets/staffrooms/main entrance and other facilities to a high standard
- Maintained clean and tidy workplace for next working day
- Performed dusting and damp wiping of equipment to maintain cleanliness and hygiene standards.
- Replenished hand soap, bin bags, and toilet paper to ensure hygiene standards
- Collected and removed litter, placing it in designated bins to promote a clean environment.
- Performed general cleaning of all surfaces and areas to promote a safe environment
- Maintained cleanliness in production areas and common spaces.
- Operated cleaning equipment to ensure sanitation standards.
- Followed safety protocols for handling cleaning supplies.
- Monitored inventory levels of cleaning materials and supplies.
- Reported maintenance issues to ensure a safe environment.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Scrubbed walls to remove scuff marks or stains.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Followed safety processes for all manual and electric cleaning equipment.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
Forecourt Attendant - Salesperson
GAS ALLY WAIROA
Wairoa
05.2015 - 12.2016
- Worked independally in a gas station
- Managed business operations during the manager's absence.
- Provided quick service and assistance to customers with their purchasing needs.
- Maintained accuracy in cash registers
- Provided each gas station customer with the highest levels of service and satisfaction at all times
- Regularly stocked shelves with merchandise to maintain inventory levels.
- Handling opening and closing duties and ensuring space is tidy and ready for the next business work day
- Processed credit card transactions for customer purchases
- Verify age of customer if they are purchasing cigarettes and lottery
- Operated fuel pumps and ensured proper dispensing of fuel to customers.
- Maintained cleanliness and organization of forecourt area for safety and efficiency.
- Assisted customers with inquiries, offering detailed information on fuel products to enhance their experience.
- Monitored fuel inventory levels and reported discrepancies to management promptly.
- Processed customer payments accurately through point-of-sale systems.
- Conducted routine checks on safety equipment and emergency response tools.
- Collaborated with team members to ensure smooth daily operations at the station.
- Enforced safety protocols to maintain a secure environment for customers and staff.
- Greeted customers and provided excellent customer service.
- Processed payments for gasoline and store items at the register.
- Followed strict guidelines on operating pumps to ensure proper functioning of equipment.
- Accepted cash payments from customers and processed credit and debit card transactions using a POS system.
- Adhered to all health and safety regulations when handling hazardous materials.
- Checked vehicle fluids, including engine oil, coolant, and brake fluid for customers.
- Organized merchandise displays to attract more customers into the store.
- Ensured all safety regulations were followed while handling hazardous materials such as fuels and lubricants.
- Processed lottery ticket sales according to company policies and procedures.
- Utilized problem solving skills to resolve customer issues quickly and effectively.
- Performed regular checks of the forecourt for any maintenance issues or hazards.
- Assisted in stocking shelves with items such as motor oil, car accessories, snacks and beverages.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
- Collected payments for dispensed gas and tendered change or receipts to customers.
- Attended to gas spills and accidents promptly following established safety guidelines.
- Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.
- Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
- Inspected identification to determine proper age of customers for alcohol and cigarettes.
- Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
- Prepared daily records of food and gas sales and balanced register drawers.
- Sold store items and vehicle services to customers.
- Assisted customers with fuel pumps and provided guidance on fuel types.
- Educated customers on loyalty programs and processed membership registrations.
- Operated car wash facilities and guided customers through the service process.
- Processed and verified age for the sale of age-restricted products according to legal guidelines.
- Managed cash register and processed customer transactions with high accuracy.
- Executed promotional sales strategies that engaged customers and boosted overall satisfaction.
- Maintained accurate financial records, including sales, expenses, and inventory reports.
- Monitored and restocked convenience store items, including food, beverages, and automotive products.
- Monitored surveillance equipment to prevent theft and ensure the safety of the premises.
- Coordinated with fuel delivery trucks for timely refueling of gas station tanks.
- Conducted regular cleaning and maintenance of gas station facilities to uphold safety standards.
- Handled customer inquiries and resolved complaints to maintain positive a positive service experience.
- Updated pricing information on gas pumps and signage to reflect current rates.
- Coordinated with team members to ensure efficient shift transitions and continuous operation.
- Monitored compliance with local, state, and federal regulations in gas station operations.
- Trained new employees on gas station operations, customer service, and safety procedures.
- Performed basic car services, including checking tire pressure and adding air.
- Managed hazardous materials safely, including the disposal of oil and cleaning chemicals.
- Set up and packed up event equipment, leaving area clean and tidy.
- Managed crowds and monitored safety during performances.
- Sold and served refreshments to customers.
Forecourt Attendant/Cashier
MOBIL GAS STATION
Wairoa
02.2012 - 12.2016
- Collect cash payments from customers and make change or charge purchases
- Assisted customers with fuel purchases and payment transactions.
- Operated fuel dispensing equipment efficiently and safely.
- Promoted special promotions to customers to increase sales.
- Greeted customers and provided excellent customer service.
- Provided excellent customer service by addressing inquiries promptly.
- Assisted customers in selecting merchandise and services based on their needs.
- Processed customer payments for gas and store amenities at the point of sale.
- Prepared daily reports of fuel, oil and accessory sales
- Monitored inventory levels of fuel and convenience store items.
- Restocked shelves with merchandise to maintain inventory levels.
- Rotating and checking for expirations and removing old stock out
- Maintained cleanliness and organization of the forecourt area.
- Supported daily gas pump operations to ensure efficiency
- Collaborated with team members to ensure smooth operations during busy periods.
- Reviewed schedule and stock procedures and suggested improvements
- Trained new staff on operational processes and customer service standards.
- Observed cars at the gas pumps and ensured theft attempts are documented.
- Ensured compliance with safety regulations and procedures consistently.
- Provided information on fuel grades, prices, payment options and other services.
- Ensured all safety regulations were followed while handling hazardous materials such as fuels and lubricants.
- Organized merchandise displays to increase customer engagement and drive sales.
- Utilized problem-solving skills to resolve customer issues, ensuring satisfaction and repeat business.
- Monitored gasoline levels in tanks regularly to prevent shortages or overfilling.
Education
Wairoa College
WairoaTe Wanaga O Aotearoa / Whirikoka
GisborneTe Whare Wanaga O Awanuiarangi / Whakatane
WhakataneSkills
- Customer Service
- Communication
- Relationship Building
- Prioritization
- Organization
- Creativity
- Knowledge of Cleaning Products
- Equipment Operation
- Safety Awareness
- Chemical handling
- Equipment maintenance
- Cleaning procedures
- Safety compliance
- Customer service
- Team collaboration
- Commercial and residential cleaning
- Efficient cleaning techniques
- Cleaning and sanitizing
- Health and safety regulations
- Multitasking and organization
- Safe cleaning with chemicals
- Basic maintenance
- Health and safety compliance
- Reliability
- Organizational skills
- Multitasking capacity
- Surface sanitization
- Inventory management
- Attention to detail
- Training new employees
- Sanitation practices
- Hazardous material handling
Referees
- Toni Botica
- Gas Alley Supervisor,
- 0277565825
- 11 Paul Street, Wairoa, 4108
- Gk Singh
- Mobil Manager
- (06) 838 8019
- 13/7 Bridge Street, Wairoa, 4108
- Carol Goldsmith
- New World Supervisor
- (06) 838 8019
- 41 Queen Street, Wairoa, 4108
Achievements And Qualifications
- NCEA Level 1
- NCEA Level 2
- Employment Skills Certificate
- Business Administration and Computing Certificate Level 4
- Diploma in Iwi Marine & Freshwater Studies Level 6
- Customary Fishing Certificate Level 3
- Wai Maori Certificate Level 4
- Lottery Certificate/Terminal Operation Certificate
References
- Upon request
Timeline
Cleaner
NEW WORLD WAIROA
03.2017 - 07.2017
CLEANER
AFFCO Meat Freezing Works Wairoa
12.2016 - Current
Forecourt Attendant - Salesperson
GAS ALLY WAIROA
05.2015 - 12.2016
Forecourt Attendant/Cashier
MOBIL GAS STATION
02.2012 - 12.2016
Wairoa College
Te Wanaga O Aotearoa / Whirikoka
Te Whare Wanaga O Awanuiarangi / Whakatane