Bernadette Singh
Hamilton,New Zealand
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a permanent position. Ready to help team achieve company goals. I am organized and dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Spotlight Call Centre Representative
09.2023 - Current
- Taking inbound calls from Customers regarding stock levels, stock items
- Making outbound calls to customers regarding stock
- Documenting calls.
Casual Healthcare assistant (Care partner)
Griffin healthcare
04.2023 - 07.2023
- Working on behalf of Griffin healthcare at the Waikato hospital
- We get appointed vulnerable patients that require hands on care, for example: Showering, toileting, basic hygiene, feeding
- Also, helping the Waikato DHB Healthcare assistants with their duties on the ward.
Administrator/Manager
Pearl Cleaning Limited
01.2018 - 04.2023
- Servicing Hamilton and the wider Waikato region with End of Tenancy cleans, one off cleans, regular cleans
- Hiring of staff
- Responsibilities were preparing invoices and quotations
- Marketing
- Responding to queries
- Meeting with Clients
- Supervising staff
- Budgeting, ordering, stock taking.
Card to Call and Undeliverable administrator
CourierPost Limited
01.2008 - 01.2014
- Serving Customers - collecting Card to calls and selling of mail bags Sorting mail into runs for easy collection and preparing them for delivery for Saturday Processing booked card to calls for redirection or collection Processing of undeliverable mail that is incorrectly delivered or addressed
- Freight forwarding Investigations.
Registration Officer
New Zealand Post - Shortland Street Box room
01.2006 - 01.2008
- Retrieving customers mail from boxes Sorting mail into PO Boxes Returning/Redirecting of incorrectly addressed mail Preparing mail for courier pick up Opening and closing of po boxes Administration Sorting of redirection of mail and post shop pickups.
Maternity Healthcare Assistant
Waitakere District Health Board - Waitakere hospital maternity unit
01.2004 - 01.2006
- Cleaning and restocking of the delivery suites Making beds for the new mothers and cots for the babies Sterilization of bottles Making breakfast and lunch for the mothers.
Customer Service
Farmers Trading Company
09.2002 - 07.2004
- Serving Customers Money handling Restocking Stock taking.
Customer Service Representative
Burger King Westgate
09.1999 - 07.2000
- After-school part time job Serving Customers/Money handling Preparing food Cleaning of the restaurant
- Processed customer service orders promptly to increase customer satisfaction.
- Delivered prompt service to prioritize customer needs.
Education
Dip of Travel And Tourism And Business Management - Tourism
New Zealand School of Travel And Tourism
Auckland, New Zealand Certificate in Psychology - Psychology
The Career Academy
New Zealand Skills
- Customer Support
- Organization
- Dependable and Responsible
- Computer Skills
- Verbal Communication
- Fluent in English
- Teamwork and Collaboration
- Multitasking
- Attention to Detail
- Organizational Skills
- Excellent Communication
- Time Management
- Microsoft Word
- Customer Relations
Marital Status
Married
Place Of Birth
Waitakere, Auckland
Personal Information
- Date of Birth: 10/02/83
- Gender: Female
- Nationality: New Zealand European
- Married
Timeline
Spotlight Call Centre Representative
09.2023 - Current
Casual Healthcare assistant (Care partner)
Griffin healthcare
04.2023 - 07.2023
Administrator/Manager
Pearl Cleaning Limited
01.2018 - 04.2023
Card to Call and Undeliverable administrator
CourierPost Limited
01.2008 - 01.2014
Registration Officer
New Zealand Post - Shortland Street Box room
01.2006 - 01.2008
Maternity Healthcare Assistant
Waitakere District Health Board - Waitakere hospital maternity unit
01.2004 - 01.2006
Customer Service
Farmers Trading Company
09.2002 - 07.2004
Customer Service Representative
Burger King Westgate
09.1999 - 07.2000
Dip of Travel And Tourism And Business Management - Tourism
New Zealand School of Travel And Tourism
Certificate in Psychology - Psychology
The Career Academy
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