Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bernaglo Pangramuyen

Flat Bush,Auckland

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of Housekeeping Supervisor Ready to help team achieve company goals.

Overview

21
21
years of professional experience

Work History

Housekeeping Supervisor

QT Hotel and Resorts
Auckland New Zealand
02.2023 - 10.2024
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirement
  • Training and guidance to new employees and ensure they follow protocols
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Ensure all team adhere to policies and procedures relating to cleaning standards, fire, hygiene, health and safety.
  • Overseeing the daily activities of the housekeeping department liaising with Housekeeping Manager, Room Attendants, Front Desk and Maintenance teams.

Room Attendant

Sky City Grand Hotel
Auckland New Zealand
08.2020 - 08.2022

Clean and maintain guest rooms, including dusting, polishing and vacuuming.

Change linens, towels and amenities as needed

Re-stock toiletries, towels and other guest amenities

Ensure all areas of the room are clean and tidy

Senior Room Attendant

Heritage Hotels And Resorts
Auckland New Zealand
11.2003 - 07.2020
  • Coordinated with front office teams to prioritize room assignments based on check-in/check-out schedules for optimum workflow efficiency
  • Clean and maintain guest room including dusting, polishing and vacuuming
  • Change linen, towels and amenities needed
  • Re- stock toiletries, towels and other guest amenities
  • Ensure all areas of the room clean and tidy
  • Ensure all maintenance issue are check before releasing room

Education

Bachelor Of Pharmacy - Pharmaceutical Marketing And Management

Manila Central University
Manila Philippines
03.1992

Skills

  • Cleaning and sanitation, vacuuming
  • Guest relations
  • Team work
  • Customer services
  • Housekeeping Management
  • Time management
  • Communication

Languages

English, Tagalog
Elementary

Timeline

Housekeeping Supervisor

QT Hotel and Resorts
02.2023 - 10.2024

Room Attendant

Sky City Grand Hotel
08.2020 - 08.2022

Senior Room Attendant

Heritage Hotels And Resorts
11.2003 - 07.2020

Bachelor Of Pharmacy - Pharmaceutical Marketing And Management

Manila Central University
Bernaglo Pangramuyen