Beth Simpson
Tauranga
Summary
Have over a years customer service experiance
Overview
3
3
years of professional experience
Work History
Sales Associate
The Athlete’s Foot Bayfair
02.2024 - Current
- Trusted to independently open and close the store
- Taking customers over our Myfit3D technology and communicating the results with them in a way that is easy to understand
- Providing a personalized fitting experience for all customers
- Interacting with a diverse range of people
- Worked effectively with team members to make weekly and monthly targets consistently
- Required to work independently and as part of a team to ensure customers receive high quality customer service
- Responsible for processing sales, returns, exchanges and refunds
- Received positive feedback from customers for exceptional customer service
- Putting in the time and effort to develop rapport with customers and to create a welcoming atmosphere
- Sharing my product knowledge and expertise with customers so that they trust my recommendations
The Impact Lab (Youth Engagement Strategy)
University of Waikato
02.2025 - 06.2025
- Worked as part of a multidisciplinary University team to complete a project for the Western Bay of Plenty District Council (WBOPDC)
- Conducted a survey to gain insight on how youth engage with their local government, barriers affecting youth voter engagement, and youth attitudes towards climate change and local government
- Presented findings to the WBOPDC and recommended strategies to improve youth engagement with local government
Sales Associate – Christmas Casual
Puma
11.2023 - 01.2024
- Assisting customers and helping them find the product/s that are looking for
- Ensuring every customer is greeted and feels welcome
- Processing and refilling stock
Team Manager
01.2023 - 12.2023
- Bay of Plenty U19 Girls Futsal Team Manager for NZ Youth Futsal Championship
Brush Hand
Simpson Decorators Ltd
12.2022 - 01.2023
- Sanding walls and woodwork in preparation for painting
Assistant Coach
01.2022 - 12.2022
- Bay of Plenty U19 Girls Futsal Team Assistant Coach for NZ Youth Futsal Championship
Education
Bachelor of Social Science - Psychology, Forensic Psychology, Human Development
University of Waikato
Tauranga, NZ01-2025
Skills
- Full Drivers Licence and access to vehicle
- Strong communications skill
- Able to adapt to diverse groups
- High standards and attention to detail
- Problem-solving skills
- Excellent people skills
- Positive attitude
- Customer service experience
Timeline
The Impact Lab (Youth Engagement Strategy)
University of Waikato
02.2025 - 06.2025
Sales Associate
The Athlete’s Foot Bayfair
02.2024 - Current
Sales Associate – Christmas Casual
Puma
11.2023 - 01.2024
Team Manager
01.2023 - 12.2023
Brush Hand
Simpson Decorators Ltd
12.2022 - 01.2023
Assistant Coach
01.2022 - 12.2022
Bachelor of Social Science - Psychology, Forensic Psychology, Human Development
University of Waikato
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